What are the responsibilities and job description for the Dental Receptionist / Front Desk position at Princess Dental Staffing?
A dental front office receptionist with experience in Dentrix scheduling, treatment presentations, MUST HAVE dentrix KNOWLEDGE. 1.
- Appointment Scheduling
- Coordinate patient appointments - Manage scheduling conflicts and ensure optimal use of the dentist's time.
- Treatment Presentation
- Present treatment plans to patients, explaining procedures, costs, and payment options.
- Answer patient questions regarding treatment options, financing, and insurance coverage.
- Patient Communication
- Communicate with patients regarding appointment reminders, follow-ups, and treatment updates.
- Handle patient inquiries and resolve issues related to appointments or billing.
- Billing and Insurance
- Assist with patient insurance verification and billing.
- Process payments, file insurance claims, and follow up on outstanding claims.
- Administrative Support
- Maintain patient records, including updating health histories and treatment plans in Dentrix.
- Assist with general office duties, such as answering phones, greeting patients, and maintaining a clean reception area.
Essential Skills : -
Previous experience in a dental office setting is required, with familiarity in working with Dentrix being a key qualification.