Medical Assistant, Certified

Position Summary

Performs patient care under the direction ofthe physician or Advanced Practice Provider (APP) in an ambulatory setting.

Responsibilities

Essential Functions

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
• Supports and demonstrates effective and professional communication with patients and family members.
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interview and observation.
• Assists patients and families with preparation for examination.
• Assiststhe physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Provides routine treatments and administers approved medication types.
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific
  
  

policies.

• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provides scheduling information for
  
  

specialty testing and/or specialty physician consultation.

• Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
• Enters medication, laboratory, and diagnostic imaging ordersinto the electronic medicalsystem underthe direction of a provider.
• Adheres to and assures compliance with Orlando Health and department-specific policies, procedures, value statements, and
  
  

Commitment to Excellent standards.

• Consistently demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando
  
  

Health policies.

• Maintainsreasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal,state,
  
  

and local standards.

• Maintains compliance with all Orlando Health policies and procedures.
  
  

Other Related Functions

• Demonstratesthe knowledge and skills necessary to provide care and assesses data appropriate to the age-specific needs of patients
  
  

in their assigned department and/or unit.

• Demonstrates awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and accrediting
  
  

agencies.

• Practices efficient use ofsupplies.
• Assiststhe business office as needed with reception,scheduling, and discharge of patients.
  
  

Qualifications

Education/Training

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and
  
  

applicable work experience as a Medical Assistant in a patient care setting) required.

Licensure/Certification

• Maintains current BLS Healthcare Provider Certification – and
• Maintains current certification orregistration by one ofthe following agencies:
• Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) (www.nhanow.com)
• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)
• Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA)
  
  

(www.amcaexams.com)

• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)
• Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant
  
  

(NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com)

• Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com), the American Registry of
  
  

Medical Assistants (ARMA) (www.arma-cert.org), or by American Allied Health (AAH) (www.americanalliedhealth.com)

• Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a
  
  

case-by-case basis.