Medical Assistant

Position Summary

Performs patient care under the direction and supervision of the physician or Advanced Practice Provider (APP) in an ambulatory care

setting.

Responsibilities

Essential Functions

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
• Supports and demonstrates effective and professional communication with patients and family members
• Works collaboratively with the administrative and operations staff.
• Gathers patient data through interview and observation.
• Assists patients and families with preparation for examination.
• Assists the physician or APP during examination and procedures.
• Demonstrates competency in specific tasks and skills as defined by the practice.
• Documents treatments, procedures, and patient education according to Orlando Health and department specific policies.
• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling
  
  

information to obtain specialty testing, and/or specialty physician consultation.

• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.
• Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider
• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and
  
  

Commitment to Excellent standards.

• Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in
  
  

Orlando Health policies.

• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
  
  

and local standards.

• Maintains compliance with all Orlando Health policies and procedures.
  
  

Other Related Functions

• Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to
  
  

the age-specific needs of the patients on his or her assigned department and/or unit.

• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting
  
  

agencies.

• Practices the efficient use of supplies.
• Assists business office as needed with reception, scheduling, and discharge of patients.
  
  

Qualifications

Education/Training

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school (or verifiable applicable work
  
  

Experience In a Patient Care Setting) Required

Licensure/Certification

Maintains current American Heart Association BLS Healthcare Provider Certification -and-

If hired after January 1, 2015, maintains current certification by one of the following agencies within 6 months of hire-

• Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) (www.nhanow.com)
• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)
• Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA)
  
  

(www.amcaexams.com)

• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)
• Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant
  
  

(NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com)

• Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com)
• Registered Medical Assistant (RMA) by the American Registry of Medical Assistants (ARMA) (www.arma-cert.org