Speciality Pharmacy Technician

Position Summary

Ensures proper processing and problem solving of specialty prescriptions, assisting with operational and all distribution responsibilities as they are related to Specialty Technician functions.

Responsibilities

Essential Functions

• Demonstrates proficiency in prescription processing: read/review prescription orders, evaluate for completeness and ensure
  
  

accurate data entry of all drug and ancillary supplies.

• Accurately assists the pharmacist in all medication distribution from picking, filling, labeling, dispensing in appropriate packaging and
  
  

staying compliant with regulatory standards.

• Demonstrates the ability to operate the equipment required for pharmacy procedures, consistent with operating instructions, safety
  
  

regulations and policy and procedures.

• Utilizes critical thinking and analytical skills in job performance and independently solves problems.
• Ability to create and maintain providers profile in computer systems for demographics, DEA and NPI numbers.
• Maintains patient profiles with necessary demographic, allergies, insurance both primary and secondary, payment/delivery
  
  

information which is consistent with department service standards.

• Demonstrates clear understanding of adjudication of claims and prior authorization processing procedures as pertaining to
  
  

department standards.

• Ability to work with primary and secondary payors to assure patients medication needs are met in a timely manner with most
  
  

financial assistance.

• Works with patients to evaluate eligibility in medication assistance programs, accesses appropriate reimbursement programs and
  
  

enrolls patients.

• Demonstrates the ability to identify and utilize resources and departments for customer service and patient care while triaging
  
  

patient calls.

• Ability to communicate clearly to patients about their copays and financial responsibility.
• Maintains USP 800 and other regulatory required logs.
• Maintains safe handling and proper disposal requirements.
• Maintains all productivity rates and quality metrics as determined by department management.
• Demonstrates ability to assist with inventory management from ordering/stocking, doing cycle counts and processing returns/recalls.
• Performs basic buyer procedures including drug procurement required by department and consistent with departmental principles
  
  

and Orlando Health policies and procedures.

• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
  
  

and local standards.

• Maintains compliance with all Orlando Health policies and procedures
  
  

Qualifications

Education/Training

• High School diploma or equivalent G.E.D required.
• Knowledge of Microsoft Office products including Outlook, Word, Excel, PowerPoint.
  
  

Licensure/Certification

• Maintains current Pharmacy Technician registration with Florida Board of Pharmacy.
  
  

Experience

• Two (2) years of retail, hospital, specialty or mail-order pharmacy experience required.