What are the responsibilities and job description for the ESOP - Client Service Manager 1 position at Principal Financial Group?
What You'll Do:
As a Client Service Manager on our Employee Stock Ownership Plan (ESOP) Administration team, you’ll manage and provide consultation to several key client accounts handling all aspects of their ESOP plans. You’ll proactively build relationships with C-Suite executives, company owners, financial executives and HR personnel while balancing technical activities of the plans. Educating, teaching and handling their unique requests provides for a very valued partner experience with your clients.
Here are a few examples of the kinds of things you'll do:
This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, or Charlotte, NC). You’ll work with your leader to figure out which option may align best based on several factors.
At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.
Looking for a career with the opportunity to learn and belong to a great team in a high growth business? Come talk with us! If you are a great communicator, with strong numerical critical thinking skills, enjoy problem-solving and working closely with outstanding clients – this is an opportunity you cannot pass up!
As a Client Service Manager on our Employee Stock Ownership Plan (ESOP) Administration team, you’ll manage and provide consultation to several key client accounts handling all aspects of their ESOP plans. You’ll proactively build relationships with C-Suite executives, company owners, financial executives and HR personnel while balancing technical activities of the plans. Educating, teaching and handling their unique requests provides for a very valued partner experience with your clients.
Here are a few examples of the kinds of things you'll do:
- Develop a working knowledge of ESOP technical requirements to create and propose solutions to meet client needs.
- Understand and implement key features on plan documents such as performing trust accounting, compliance testing and government reporting.
- Take the lead on client ESOP allocations, reports, participant stock statements, and distribution and cash management services.
- Communicate with clients proactively to assist with questions, plan complexity discussions, education, participant data, plan administration procedures, etc.
As the #1 recordkeeper of Employee Stock Ownership Plans, Principal provides a wide range of expertise and support to our clients serving nearly 1,200 custom plans involving various levels of complexity. You will proactively assist clients in understanding requirements, plan language and provide a wide range of services and proactive consulting in a talented team environment.
Who You Are:
- Bachelor's degree or equivalent experience. (Accounting or Finance preferred)
- 6 years related business experience.
- Previous ESOP exp is required.
- Strong accounting, numerical critical thinking, and analytical skills.
- Strong written and verbal communication skills, including problem-solving and persuasion/ negotiation skills.
- Open to occasional overnight travel (1-3 times per year) to participate in customer meetings and industry conferences. may be necessary.
- Ability to balance working independently with working in a team environment to meet customer needs and achieve overall goals.
- Possess a strong understanding of accounting and record-keeping systems and PC applications, including Excel proficiency.
Work Environments
This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, or Charlotte, NC). You’ll work with your leader to figure out which option may align best based on several factors.
Work Authorization/Sponsorship
At this time, we're not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role. (This includes, but is not limited to students on F1-OPT, F1-CPT, J-1, etc.) For additional information around work authorization needs please use the following links: Nonimmigrant Workers and Green Card for Employment-Based Immigrants
Investment Code of Ethics
For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
Experience Principal
At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.
Principal is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posting Window: We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. Date First Posted (TTF): 4/8/2025 Latest Post Date: Careers - US: 4/8/2025LinkedIn Remote Hashtag
: #LI-RemoteSalary : $67,500 - $105,600
