Process Improvement Analyst III / Senior Analyst I

What You'll Do

We’re hiring a Senior Process Improvement Analyst I to join our Transformation team. In this role, you’ll help solve the business's most complex problems by leading and mentoring process improvement efforts that deliver efficiencies, cost savings and improved customer outcomes! This includes identifying process improvements, modeling business processes and business decisions, and analyzing data and metrics. This role also may be involved in leveraging business architecture and facilitating to drive change across the respective business process.

 

• Provide leadership in the identification and execution of process improvement opportunities in the areas of people, process, technology, and automation.
• Perform process management analysis and design on often complex efforts to meet business strategy, working towards outstanding customer experience and operational excellence opportunities.
• Influence senior leaders and departmental teams to drive change.
• Think strategically in seeking the best opportunities to improve performance.
• Drive data needs for process metrics and ongoing management of process health.
• Work independently on multiple efforts with limited oversight by leadership.

 

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

Who You Are

We’re looking for someone with:

• Bachelor's degree or equivalent experience
• 3 years of experience in a business process improvement or technology type of role
• Strong understanding of business process concepts
• Strong organizational, problem-solving, analytical, presentation, and oral/written communication skills; strong group facilitation and elicitation skills
• Ability to conceptualize, analyze, and understand complex problems and their organizational impact, as well as demonstrate creativity
• Ability to build and maintain relationships, facilitate collaboration and communication, and work in a matrix environment while being adaptable, flexible, and maintaining big picture/conceptual thinking
• Ability to embrace and understand the change process and effectively guides others through change
• Ability to work with people of all levels, including external consultants and vendors

 

Additional preferred experience:

• 6 years of experience in a business process improvement or technology type of role
• Certification or educational background in Business Process Management, Lean, Six Sigma, Kaizen, or Process Design
• Knowledge of financial services
• Experience supporting and influencing both technology and business teams
• Technical proficiency including understanding of Excel, automation technologies such as IBM Business Process Manager and Robotics Process Automation

 

Hiring Levels: We are open to hiring at the Analyst III and Senior Analyst I level depending upon experience and qualifications.

 

Work Environments

This role offers the ability for in-office, hybrid (blending both office and remote in a typical workweek), and full-time remote work arrangements. You’ll work with your leader to determine which option may align best based on several factors.

Salary Range Information

Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)

$67500 - $121200 / year
Time Off Program

Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided.
Pension Eligible

Yes
Additional Information

Work Authorization/Sponsorship

At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Investment Code of Ethics

For Principal Asset Management positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Posting Window

We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.
Original Posting Date

2/21/2025
Most Recently Posted Date

2/21/2025

LinkedIn Remote Hashtag

#LI-Remote

Salary : $67,500 - $121,200