What are the responsibilities and job description for the Solution Specialist II position at Principal Financial Group?
What You'll Do:
As Principal continues to modernize its systems, this role will offer you an exciting opportunity to build solutions that will directly impact our long-term strategy and tech stack, all while ensuring that our products are robust, scalable, and secure!
Who You Are:
We’re looking for a Solution Specialist to join our Technology Operations team. In this role, you’ll help monitor and support our infrastructure (network and mainframe) via software tools to meet business partners' goals. This team provides timely support and assistance of problem determination by quickly identifying, analyzing, and reporting on all relevant issues!
- Under general supervision, continue learning requirements and tasks that relate to the configuration of the vendor application(s) supported by your team.
- Start to understand how tool(s) fit into the larger system/service delivery.
- Growing a deeper understanding and execution of technology functions including performance, capacity, recovery, operations, configuration and/or security.
- Understand the functionality of their platform and stay abreast of platform roadmap/developments in related solutions.
Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years.
As Principal continues to modernize its systems, this role will offer you an exciting opportunity to build solutions that will directly impact our long-term strategy and tech stack, all while ensuring that our products are robust, scalable, and secure!
- You have a high school diploma or GED, plus 2 years related (Operations) work experience required.
- You have advanced planning/organizational, problem-solving, analytical, time management, decision-making, and communication skills.
- You have advanced computer skills.
- Ability to work odd shifts including Saturday
Skills That Will Help You Stand Out:- Experience with Tivoli, ServiceNow, and Mainframe.
- Prior experience working in a Network Operations Center (NOC).
- Experience managing File Transfer for a Technical Operations Center
Hours
Candidates will be required to work Tuesday - Friday 7:40am-4:15pm CST and Saturday from 3:40pm-12:15am CST.
Work Environments
This role offers in-office, hybrid (blending at least three office days in a typical work week) from Des Moines, IA.
Work Authorization/Sponsorship
At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.
Nonimmigrant Workers and Green Card for Employment-Based Immigrants
Investment Code of Ethics
For Principal Asset Management positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
Experience Principal
At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.
Principal is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posting Window: We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. Date First Posted (TTF): 4/22/2025 Latest Post Date: Careers - US: 4/22/2025Salary : $23 - $32
