What are the responsibilities and job description for the Porter position at Principle Auto Group?
Principle BMW of San Antonio
Porter
Who You Are
Principle Auto is seeking an exceptional Support Staff to join our rapidly growing dealerships. Your enthusiastic presence and ability to smile consistently while working is contagious. Your fast nature allows you to work quickly and proficiently with great attention to detail while moving cars, pulling up loan cars and transporting customers to their destinations.
What We Offer
We continuously invest in our people with ongoing education within Principle University and ongoing professional development.
Our Mission: We Live to Provide Exceptional Care.
Our Purpose: Helping People Live a Better Life
Simply put, we desire to change the automotive industry. We are in the business of building relationships and we want to ensure that we are there for our guests throughout their journey. We do this by hiring the Greatest People that foster our unique culture of giving exceptional care for our guests. Our culture is found in our values.
Our Values Are Our G-U-I-D-E
Responsibilities of the Support Staff
Porter
Who You Are
Principle Auto is seeking an exceptional Support Staff to join our rapidly growing dealerships. Your enthusiastic presence and ability to smile consistently while working is contagious. Your fast nature allows you to work quickly and proficiently with great attention to detail while moving cars, pulling up loan cars and transporting customers to their destinations.
What We Offer
We continuously invest in our people with ongoing education within Principle University and ongoing professional development.
- Work-Life Balance: We value the importance of family time and personal commitments. That's why we are closed on Sundays, giving you a guaranteed day off to relax and recharge. We also give a day off during the week, so you work 5-days per week.
- Paid Vacation: Take the much-deserved time off to explore new destinations, spend time with loved ones, or simply unwind. We offer generous paid vacation to support your overall well-being.
- Great Benefits: Your health and well-being matter to us. We provide a comprehensive benefits package that includes medical, dental, and vision coverage, ensuring you and your family are protected.
- 401k: Plan for your future with our 401k program. We believe in helping you build a strong financial foundation and preparing for retirement.
- Advancement Opportunities: At Principle Volkswagen, we are committed to fostering the growth and development of our associates. We offer advancement opportunities within the organization, allowing you to take your career to new heights.
- Development: We continuously invest in our people with ongoing education within Principle University and ongoing professional development.
Our Mission: We Live to Provide Exceptional Care.
Our Purpose: Helping People Live a Better Life
Simply put, we desire to change the automotive industry. We are in the business of building relationships and we want to ensure that we are there for our guests throughout their journey. We do this by hiring the Greatest People that foster our unique culture of giving exceptional care for our guests. Our culture is found in our values.
Our Values Are Our G-U-I-D-E
- Great People- We hire people with heart. We care about each other, so caring for the customer comes naturally.
- Unparalleled Service- We understand everyone defines great service differently and we aim to meet our guest needs individually and with complete focus.
- Integrity- We never allow pressure to influence our guidance to guests or fellow associates. We are accountable to each other to do what is right.
- Defining Excellence- We desire to be the best, changing constantly to the next environment. We have a burning need to learn and be a leader in our industry.
- Enthusiasm- We aim to have fun every day. If it's not fun, we find a way to make it so. We are energetic, and our energy draws people to us.
Responsibilities of the Support Staff
- Provide exceptional customer service and teamwork with fellow associates.
- Commitment to ethical behavior and mutual respect for fellow associates.
- Ability to work quickly.
- Attention to detail.
- Some computer proficiency is necessary.
- Follows directions well.
- Cross trained in the Transportation department.
- Must have a high energy personality.
- Enthusiastic presence and ability to smile constantly when with customers.
- Follow the 10 Foot Rule: every employee is to greet anyone they see in a customer area (showroom floor, service waiting area, etc.) and ask them if they have been assisted. If they have not, then ask them how you can help them, and if it's not something that you can assist them with, then get the first available appropriate personnel and don't leave the customer until you know that they have been assisted.
- Ask yourself everyday: "If I were a customer, what would I want?" Then do your best to provide that kind of solution for your customer at every opportunity.
- Ability to stand for 8 hours at a time, walk quickly and run.
- Ability to lift up to 50 lbs.
- Ability and willingness to work outdoors in all kinds of weather.
- Ability and willingness to work a varied schedule which includes working some Saturdays and some holidays.
- High School Diploma a MUST.
- Must be proficient in English.
- Ability to read and comprehend instructions and information.
- Good oral communication skills.
- Clean driving record.
- Valid state of residence driver's license.
- Required to pass a drug test and background check.
- Professional personal appearance.
- Ability to work comfortably with the public.
- Ability to communicate customer's interests, needs and requests to management and sales personnel.
