Field Service Technician - St. Louis, MO

Summary:

Pringle Robotics is expanding to multiple new metros and is looking for motivated and hardworking individuals who want to be on the cutting edge of robotic technology. We are looking for experienced equipment repair technicians who want to build a business from the ground up. The right candidate will be eager to learn how to service, repair, and deploy our robotic cleaning, and wants to be a key team member who will be here for the long term. The position requires independence, strong communication and customer service skills, and a desire to provide excellent service to build a strong brand.

The Field Service Technician (FST) will be responsible for becoming the company expert on the installation, use, and maintenance of our autonomous robots. The FST will work with our Sales Managers and Customer Service Specialists to ensure the successful deployment and repair of our robotic solutions. The FST will work with customers to understand their needs and configure the robots to meet these needs best. You will be the front line for the operational side of the business, and be expected to build positive customer relationships based on excellent service.

About Us: Pringle Robotics creates and sells the most advanced autonomous robots for hosting, delivery, and sanitation tasks on the market. We are on the cutting edge of technology and positioned for substantial growth over the next few years. This is an opportunity to join one of the fastest-growing industries with a great company on the ground floor. The opportunity for growth and advancement for motivated and hard-working individuals is unlimited.

Employee Duties & Responsibilities:

• Installs, programs, maintains, and repairs robots and related equipment, like programmable controllers, robot controllers, and components, applying knowledge of electronics, electrical circuits, mechanics, pneumatics, hydraulics, and programming, using power tools, hand tools, and testing instruments following manuals, schematic diagrams, and blueprints.
• Reviews work orders and related manuals, blueprints, and schematic diagrams to define tasks to be performed tools, equipment, and parts needed for installation of repair assignment.
• Program robot to perform specific tasks, applying knowledge of programming language, using a computer or control panel on the robot.
• Work with customers to learn their specific needs for robots, and implement solutions for those needs.
• Train customers on the use of robots, troubleshooting, and other related tasks.
• Maintenance of company office, warehouse, vehicle, and tools.
• Represent the company and communicate with customers in a professional manner.

Education, Experience, and Licensing Requirements:

• At least three (3) years of field repair and installation work, preferably in an equipment or technology-related industry
• Great troubleshooting skills and ability to work under pressure
• Ability and desire to learn new technologies and hardware quickly and thoroughly
• Availability on weekends for occasional on-call support
• Great customer service skills
• Have a current, valid driver's license and a clean driving record
• Occasional overnight travel to remote customer sites (up to 10-20%)
• Significant local travel throughout the St. Louis Metro Area (80-90%)
• Ability to lift 80 lbs.
• Valid Driver’s License

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $45,000 - $60,000