Client Advisor

As a Client Advisor, you will be the embodiment of our luxury brand, offering an unparalleled level of service to our clientele.

Your role will be pivotal in creating a refined shopping experience offering bespoke styling advice, personalized recommendations, and ensuring that each customer’s needs are met with grace and expertise.

With a focus on cultivating customer loyalty and achieving sales targets, you will play a key role in the success of our newest location.

Duties :

• Customer Service: Provide an outstanding customer experience by greeting customers, understanding their needs, and offering personalized shoe recommendations.

• Product Knowledge: Develop in-depth knowledge of our product line, including materials, craftsmanship, and care instructions, to effectively communicate the value of our luxury shoes.

• Sales: Meet and exceed individual and store sales targets through proactive engagement, cross-selling, and upselling.

• Clienteling: Build lasting relationships with clients through follow-up communication, offering exclusive previews, and inviting them to store events.

• Store Operations: Assist with daily store operations including merchandising, stockroom organization, and maintaining the visual standards of the store.

• Point of Sale (POS): Efficiently handle transactions, returns, and exchanges while maintaining accuracy and professionalism.

• Team Collaboration: Work closely with other sales associates, management, and support staff to ensure the store runs smoothly and goals are achieved.

• Problem Solving: Address customer concerns or complaints in a professional and timely manner, escalating issues to management when necessary.

Key Skills & Qualifications:

• Retail Experience: Minimum of 2 year of experience in retail, preferably in a luxury or high-end setting.
• Customer Focused: Strong communication skills and a genuine passion for delivering superior customer service.
• Sales Oriented: Proven ability to achieve sales goals through a personalized approach.
• Team Player: Collaborative attitude, able to work well with others in a fast-paced environment.
• Attention to Detail: Eye for detail in terms of store presentation and product display.
• Luxury Brand Awareness: Understanding of luxury fashion, footwear trends, and customer preferences.

Printemps does not provide work authorization sponsorship for this position. Candidates must have legal authorization to work in the United States at the time of application.

Printemps provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Printemps complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.

Printemps is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at Careers@printemps.nyc

At Printemps, we work together with elegance, and we welcome all applicants for this position. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment. You’ll experience our unique French and Luxury culture, along with our brilliant Ambassadors who will support and inspire you.