What are the responsibilities and job description for the Customer Relations Specialist position at Printing.com?
Job Description
We are seeking a highly motivated individual with exceptional communication skills to manage customer inquires, resolve issues, and build strong relationships. You will be responsible for assisting sales people and customers, as well as, generating pricing for orders.
Responsibilities:
Full service commercial printer.
Full service commercial printer.
We are seeking a highly motivated individual with exceptional communication skills to manage customer inquires, resolve issues, and build strong relationships. You will be responsible for assisting sales people and customers, as well as, generating pricing for orders.
Responsibilities:
- Assist with order specifications and customer inquiries
- Provide information about the products and services
- Perform data entry, compute and record updated pricing
- Develop and maintain a knowledge base of the evolving products and services
- General customer service and office duties
- Previous experience in customer service, billing, and/or other related fields
- Ability to build and maintain excellent rapport with clients
- Ability to prioritize and multitask in fast paced environment
- Willingness to take initiative with a positive and professional demeanor
- Excellent written and verbal communication skills
Full service commercial printer.
Full service commercial printer.