What are the responsibilities and job description for the Manager position at Printing One?
Job Summary:
The Manager is responsible for overseeing all aspects of the print shop's daily operations, including production, quality control, customer service, and sales growth. This role requires a strong leader with excellent organizational and communication skills, a deep understanding of printing processes, and a commitment to delivering exceptional results.
Responsibilities:
- Operational Management: Oversee the day-to-day operations of the print shop, ensuring efficient workflow and timely completion of projects.
- Team Leadership: Recruit, train, and supervise staff, fostering a positive and productive work environment.
- Customer Service & Sales: Build and maintain strong relationships with premier clients, identifying opportunities to expand business and enhance customer satisfaction.
- Quality Control: Ensure all printed materials meet the highest quality standards, conducting thorough inspections and implementing quality control measures.
- Financial Management: Monitor and control expenses, ensuring the print shop operates within budget.
Qualifications:
- Proven experience in print management or a related field.
- Strong knowledge of printing processes, equipment, and materials.
- Excellent leadership and team management skills.
- Exceptional customer service, communication, and sales skills.
- Proficiency in relevant software and technology, including design and printing software.
- Strong organizational and problem-solving skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- High school diploma or equivalent; relevant certifications or degrees preferred.
Preferred Skills:
- Knowledge of graphic design principles.
- Proven track record of successful sales in a print shop or related industry.
- Experience with CRM software.
- Proficiency in Microsoft Office and related business management software.