What are the responsibilities and job description for the Sales Support Coordinator position at PrintMail?
About Us
PrintMail Solutions is a leading provider of transactional printing, mailing, and electronic presentment services for regulated industries. We prioritize innovation and exceptional customer service.
About the Role
We are seeking a highly organized and proactive Sales Support Administrator to join our team. The ideal candidate will manage all scheduling and administrative tasks for our sales representatives, ensuring a seamless sales process.
- The successful candidate will serve as the main point of contact for prospects during the sales process, providing a smooth and professional experience.
- They will coordinate all follow-up communications, scheduling, and touchpoints between the sales team and prospects.
Responsibilities:
Sales Prospect Journey Management
- Coordinate all scheduling and follow-up activities with prospects, ensuring timely communication.
- Maintain accurate records of sales activities in the CRM.
Scheduling and Administrative Support
- Take full responsibility for scheduling meetings, calls, and follow-ups between sales representatives and prospects.
- Prepare sales documents, proposals, and presentations as needed to support the sales team.
Process Adherence and Improvement
- Monitor and enforce adherence to sales processes, ensuring all steps are completed for every prospect.
- Identify and address any gaps or inefficiencies in the sales process, recommending improvements when needed.
Requirements:
- Proven experience in sales support or a related administrative role.
- Exceptional organizational and time management skills, leveraging software systems and digital productivity tools.
- Excellent communication and interpersonal skills, interacting professionally with clients and team members.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Word, Excel, PowerPoint).
- A detail-oriented mindset with a commitment to delivering high-quality work.
- Self-motivated and proactive, with a passion for ensuring a positive client experience.
