What are the responsibilities and job description for the Recruiting and Onboarding Specialist position at Priority Dispatch, Inc.?
Recruiting & Onboarding Specialist
Under the direction of the IC Recruiting Manager, this onsite position’s primary objective is to recruit Independent Contractors (ICs) and act as the steward for compliance of legal and ethical contracting practices, which results in the minimization of risk for legal challenges. This role ensures compliance of onboarding paperwork and databases, IC certifications, supports the Distribution Center in the ongoing maintenance of DOT and OSHA regulatory compliance requirements and possesses the intellectual capital to provide counsel and support to the Operations team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Coordinates all activities of Independent Contractors to meet recruitment, contracting, and onboarding across all locations, as required.
- Assists in the development, implementation, and coordination of recruitment onboarding programs and strategies for Independent Contractors.
- Serves as a point of contact to solve Independent Contractor questions and/or concerns.
- Effectively utilizes multiple platforms to attract, develop, and disposition candidates.
- Maintains and updates pipelines to ensure candidate availability.
- Utilizes ATS software to match profiles to requisitions and Statements of Work.
- Conduct screenings via phone or virtual interviews of Independent Contractors.
- Responsible for accurate and timely updates to all databases.
- Coordinates and ensures compliance with all aspects of onboarding: MVR’s, BWC, uniforms, IC agreements, Statements of Work, drug screens, criminal background checks, and DOT medical exams.
- Ensures initial DOT and CDL large truck regulatory compliance, truck log compliance, and DOT and OSHA IC certification based upon customer’s requirements.
- Responsible for accurately transitioning any necessary records to our third-party CMS vendor, up to and including BWC, MVR, driver’s license, insurance declaration pages and statements of work.
- Acts as a steward for IC’s to ensure DC and IC challenges are met with the utmost integrity.
- Partners with Operations, acting as an IC partner advocate.
- Supports and advocates for IC retention and incentive programs.
- Successfully passes all audits, maintains all legal records, and follows all retention guidelines.
- Updates all systems to ensure appropriate tracking and workflow for IC’s.
- May serve as Safety Champion and DOT Champion for the assigned city.
- Maintains high awareness and commitment to superior customer service.
- Keeps “top of mind” the personal responsibility for cost containment and contribution to Company profitability to ensure long term prosperity.
- Must be available to travel to customer locations for ongoing IC support during first, second or third shifts. (25%)
- Other duties may be assigned.
EDUCATION and/or EXPERIENCE
- At least one-year high volume recruiting experience in a fast-paced environment.
- Two to three years of transportation experience/background preferred.
QUALIFICATIONS
- Must have reliable transportation.
- High attention to detail and proficient time management is required .
- Able to maintain composure under time constraints and deadlines.
- Critical thinking and problem solving skills.
- Strong Customer-service orientation (internal and external customers).
- Proficient in Microsoft Word, Outlook, and Excel.
- Works independently as well as promotes collaboration in a team environment.
- Excellent verbal and written communication skills.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The associate frequently is required to stand; walk; and stoop, kneel, or crouch. The associate is occasionally required to sit and climb or balance.
