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Patient Service Representative

Priority Groups
Yardley, PA Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/22/2025

Role Overview :

The Patient Service Representative will work within the Non-Clinical Program at the University of Pennsylvania Health System. This role is designed for individuals who are passionate about providing exceptional patient care and administrative support. Candidates must be adaptable to a varied weekly schedule, including occasional evening and weekend shifts.

Key Responsibilities :

  • Deliver excellent customer service in a patient-facing role.
  • Handle administrative tasks such as appointment scheduling, patient check-ins, and coordination of services.
  • Demonstrate professionalism, accountability, and empathy in all interactions.
  • Maintain flexibility in adapting to varied weekly schedules.

Qualifications :

Attributes we seek in candidates include :

  • Accountability
  • Energetic and personable demeanor
  • Compassionate and empathetic attitude
  • Emotional intelligence
  • Self-awareness and adaptability
  • Additional Requirements :

  • No travelers will be considered for this role.
  • Candidates must not be former Penn Medicine employees who left within the past 12 months.
  • In-person interviews will be conducted for shortlisted candidates.
  • Submission Guidelines :

  • All submissions must include a completed submission profile (Page 1) and a resume in the same document.
  • Ensure submission profiles are complete before submission.
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