What are the responsibilities and job description for the Veterinary Assistant position at Priority Pet Care Veterinary Hospital?
About us
Priority Pet Care Veterinary Hospital is a privately owned veterinary urgent care /emergency hospital in Pleasant View, UT.
Overview:
We are seeking a highly organized and detail-oriented Veterinary Assistant to join our team. As a new Veterinary Assistant at our hospital you will begin your training at the reception desk. You are expected to help fill in as a receptionist as needed when part of the team.
As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring smooth daily operations. We are looking for someone that is both out-going and self-motivated to join our team. The ideal candidate must be willing to show up for work!
Do NOT apply here if you want to work here because you love animals. We all love animals, but it takes someone special to love their people and be able to communicate effectively with them.
Duties:
- Greet and welcome patients and visitors with a friendly and professional demeanor
- Answer phone calls and emails (varies from office hours, services offered, medical questions)
- Must have good customer service skills
- Must have good computer skills and the ability to problem solve without constant guidance
- Assist and maintain cleanliness of the clinic
- Check clients in/out efficiently and go over discharge instructions
- Maintain patient records and files in an organized manner
- Assist technicians with animal handling/restraint, assist with lab machines occasionally
- Assist doctor with intake vitals/TPR, histories, and estimates
- Assist with instrument and hospital machine maintenance and cleaning
- Be able to effectively communicate with clients and coworkers
- Be able to be in a standing position for 3 hours at a time, be able to lift 40 lbs to assist clients with their pets
- Sundays are required shifts
Experience:
- Must have previous experience working in a veterinary office setting
- Must have previous experience working as a veterinary receptionist and or a veterinary assistant/technician assistant to be considered for this position.
- Veterinary medical terminology
- At least 5 year experience as front desk receptionist or other customer service representative
- High School diploma or equivalent
- Strong organizational skills with the ability to multitask effectively
- Excellent communication skills, both verbal and written
- Attention to detail and accuracy in maintaining records and files
Benefits:
- Competitive salary based on experience
- Employee discount
- Uniform allowance
- TBD
If you are a motivated individual with a passion for providing exceptional customer service in a veterinary environment, we encourage you to apply for our Veterinary Receptionist/Technician Assistant position. Join our team and contribute to creating a positive experience for our patients from the moment they walk through our doors.
If you are selected for an interview, you will be asked about the content of this job description. We are not looking for seasonal hires. Please do not apply if you are only looking for seasonal work. Please take the time to look at our Google profile, our Facebook page, and our website to learn more about the type of veterinary services we provide to the community to ensure that working at an urgent care / emergency facility aligns with your interests in our business as well as your skills.
Please note that your application will not be considered if the questions are not answered. As a new hire you will begin your job training as a receptionist before starting training as an assistant. Sundays are a required shift. Hours of work will range from 30-35 hours a week for full time. Pay is depending on experience.
Job Types: Full-time, Part-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Employee discount
- Health insurance
- Uniform allowance
Schedule:
- 10 hour shift
- Day shift
- Every weekend
Application Question(s):
- Do you have experience in a veterinary office setting?
- Do you have experience as a veterinary assistant?
- Why do you want to work in a veterinary hospital?
Experience:
- Customer service: 5 years (Required)
License/Certification:
- Veterinary Technician Certification (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $15 - $19
