What are the responsibilities and job description for the Customer service remote position at Prioxtel Virtual Solutions?
Job Description
Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you’ll handle both inbound calls, ensuring donors have a seamless experience while entering their information into our database.
If you have great communication skills and a passion for helping others, this is the perfect role for you!
Responsibilities :
- Handle inbound and outbound calls to support customers of various clients
- Provide excellent customer service, addressing questions and concerns
- Accurately enter information into our database
- Follow up with customers as needed to ensure satisfaction
- Meet and exceed performance metrics to qualify for advancement opportunities
Requirements
High school diploma or equivalent
Strong verbal communication skills
Reliable internet connection and a quiet workspace
Basic computer skills (Microsoft Office proficiency)
Ability to work flexible hours, including evenings and weekends (set your own schedule)
Benefits
Starting pay of $12-$15 / hour (with increase opportunities)
Opportunities for advancement based on performance
Supportive team environment
Requirements
High school diploma or equivalent 6 months to 1 year of call center experience Strong verbal communication skills Reliable internet connection and a quiet workspace Basic computer skills, including proficiency with Microsoft Office Ability to work flexible hours, including evenings and weekends (You will set your own schedule
Last updated : 2024-11-26
Salary : $12 - $15
