What are the responsibilities and job description for the Customer Care Coordinator position at Prism Specialties?
Benefits
Work remote temporarily due to COVID-19.
Compensation: $17.00 per hour
For over 25 years, steady and calculated growth has evolved the company into a world-class operation in restoring electronics, art, textiles, and documents quickly and effectively. Since 1993 Prism Specialties has been making its mark recovering and restoring electronics specializing in both residential and commercial markets. As we strive to accommodate our customers and their restoration needs, Prism Specialties expanded into art restoration, document restoration, and textile restoration.
Our teams specialize in recovery solutions for major disasters related to fire, water, lightening and vandalism. We provide high quality and cost-effective “hands-on” restoration services with appropriate turnaround times that contractors, claims professionals, and homeowners require.
Those individuals who become part of our team are both knowledgeable and skilled. We offer a viable work environment with the ability to make a positive impact on the community and have more control over their future.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration Specialties Corporate.
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Customer Service
- Answer incoming phone calls and respond to emails
- Request and respond to customer feedback and reviews
- Keep customers informed of the status of their jobs
- Operations
- Coordinate with management on job deadlines and priorities
- Schedule appointments with customer, adjuster or contractors
- Follow up with contractors and insurance adjusters to obtain job updates
- Coordinate with staff to maintain supply inventory, and purchase supplies.
- Experience as an Administrative Assistant
- Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Ability to work efficiently and effectively in a team environment
- Attention to detail and accuracy
- Ability to work in a fast-paced environment
- Ability to multitask
- Ability to work 30-40 hours per week**
- We can offer flexible shifts b/w the hours of 8am - 4:30pm Mon-Fri.
Work remote temporarily due to COVID-19.
Compensation: $17.00 per hour
For over 25 years, steady and calculated growth has evolved the company into a world-class operation in restoring electronics, art, textiles, and documents quickly and effectively. Since 1993 Prism Specialties has been making its mark recovering and restoring electronics specializing in both residential and commercial markets. As we strive to accommodate our customers and their restoration needs, Prism Specialties expanded into art restoration, document restoration, and textile restoration.
Our teams specialize in recovery solutions for major disasters related to fire, water, lightening and vandalism. We provide high quality and cost-effective “hands-on” restoration services with appropriate turnaround times that contractors, claims professionals, and homeowners require.
Those individuals who become part of our team are both knowledgeable and skilled. We offer a viable work environment with the ability to make a positive impact on the community and have more control over their future.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration Specialties Corporate.
Salary : $17
