What are the responsibilities and job description for the Front Office Team Member position at PRISM Vision Group?
Job Role
The Patient Service Representative plays a vital role in ensuring a seamless and efficient patient experience. Key responsibilities include scheduling appointments, completing full registration, and verifying demographic insurance information. You will also be responsible for obtaining legal photo identification and validating patient identity and coverage, as well as adhering to HIPAA standards related to patient privacy and confidentiality.
Responsibilities
The Patient Service Representative plays a vital role in ensuring a seamless and efficient patient experience. Key responsibilities include scheduling appointments, completing full registration, and verifying demographic insurance information. You will also be responsible for obtaining legal photo identification and validating patient identity and coverage, as well as adhering to HIPAA standards related to patient privacy and confidentiality.
Responsibilities
- Schedule and complete full registration for patients, adhering to policies and procedures.
- Initiate pre-registration process and verify demographic insurance information.
- Verify insurance information, benefits, and referral requirements.
- Obtain legal photo identification and validate patient identity and coverage.
- Adhere to HIPAA standards related to patient privacy and confidentiality.
