What are the responsibilities and job description for the Fulfillment Clerk (Monday to Friday 8:30am to 5:00pm) position at Prismatik?
Essential Functions:
- Enters alphabetic and numeric notes into GCM, GO, FedEx, and DL Plus systems following standard documentation requirements.
- Relies on extensive knowledge and experience to verify accuracy of data to be entered.
- Retrieves E-Cart orders and verifies accuracy of the orders received.
- Prints labels and work orders; verifies account information on each shipping label.
- Follows pre-established shipping guidelines.
- Assembles marketing/product kits to ensure department readiness for customer orders.
- Performs detailed research on questionable orders; communicates any discrepancies to internal customers and Supervisor/Manager.
- Uses the GCM system to identify customer’s account information by minimal search keywords including customer’s phone number.
- Prints shipping labels and attaches them to the corresponding supply orders.
- Ensures accurate information is captured in GCM system; e.g. doctor’s ID, patient’s name where applicable, type of order or request, etc.
- Locates and corrects errors and solicits assistance from Team Leader or Supervisor/Manager when needed.
- Meters outgoing mail and ensures envelopes are properly sealed.
- Weighs outgoing mail to ensure that postage is correct.
- Readdresses undeliverable mail bearing incomplete/incorrect address.
- Performs other related duties and projects as required by management.
Education and Experience:
- High School Diploma or equivalent.
- Previous experience in fulfillment or shipping a plus.
Pay Range: $17.00-$17.50/hr
Salary : $17 - $18
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