Server

Position Overview:
Legacy Bistro at the 19, the new restaurant at Legacy Golf Course at the 19 in Mason City, is seeking a server. This exciting dining destination is designed to offer exceptional culinary experiences for golfers and guests alike. As a Server, you will play a vital role in providing excellent and professional service to our guests. You will take full accountability for the experience of guests, the quality of our products, and the profitability of our establishment. Your goal will be to create memorable dining experiences while maintaining a clean and safe environment.

Key Responsibilities:

• Provide courteous, professional service to both internal and external guests, ensuring their needs are met and that they feel welcomed and valued.
• Take full responsibility for people, product, and profit, ensuring the highest standards of service and quality are maintained at all times.
• Ensure cleanliness and safety of work areas, performing opening and closing procedures in accordance with restaurant standards.
• Adhere to procedures for bar tabs, table transfers, and accurate cash/credit handling to ensure financial integrity.
• Upsell food and beverage items, demonstrating extensive knowledge of menu items, including alcoholic beverages. Respond to guest inquiries with confidence and accuracy.
• Check identification for age verification and monitor guest needs, ensuring compliance with legal requirements.
• Develop personalized relationships with guests, proactively resolving any complaints with hospitality and professionalism.
• Ensure the accuracy of orders and deliver them promptly, collaborating with the kitchen and bar staff to provide exceptional service.
• Manage inventory and restock supplies as needed to maintain operational efficiency.
• Exhibit flexibility for varying schedules, including evenings, weekends, and holidays. Be prepared to be on-call for scheduling as needed.
• Work closely with other members of the restaurant team to ensure a seamless and enjoyable dining experience for guests.
• Performs other related duties as assigned.

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Requirements & Experience:

• Must be at least 18 years of age.
• Open availability, including evenings, weekends, and holidays, with a willingness to adapt to changing schedules.
• Clear understanding of the English language (verbal and written).
• Availability on weekends is required, as well as on holiday when the restaurant is open.
• Ability to stand for up to 8 hours per shift.
• Ability to work in hot, humid, and potentially fast-paced conditions.
• Strong ability to identify problems and implement effective solutions promptly.
• A genuine passion for service, food, and beverage, with a focus on creating an authentically

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.