What are the responsibilities and job description for the Service Technician - C position at Pritchard Auto Company?
Pritchard Family Auto Stores has been family-owned and operated since 1913, with over 110 years of building trust, integrity, and strong community relationships. Our focus is on delivering an exceptional automotive experience to our customers, from their first vehicle purchase to ongoing service and support. We are proud of our legacy but remain committed to future growth, innovation, and forward-thinking service. We believe in putting the customer at the center of everything we do, ensuring a seamless experience with every interaction.
Why Join Us?
At Pritchard Family Auto Stores, we foster a supportive and growth-oriented work environment where our employees are valued like family. You’ll have the opportunity to develop professionally and be part of a forward-thinking team dedicated to innovation and customer satisfaction. We are proud of our long-standing history but look forward to expanding and shaping the future of automotive service and sales.
Position Overview:
As a Technician C at Pritchard Family Auto Stores, you will perform routine maintenance and basic automotive repairs, working alongside experienced technicians to grow your technical abilities. You will handle light-duty maintenance tasks such as brake repairs, parts replacement, and more, all while upholding the quality service we are known for. This position offers an opportunity for growth through OEM training and on-the-job training, while contributing to the overall success of the service department by delivering exceptional results and ensuring customer satisfaction.
Key Responsibilities:
- Perform light-duty maintenance tasks including oil changes, brake repairs, and fluid checks.
- Upsell additional services and parts to meet customer needs.
- Replace parts as needed, ensuring the highest level of workmanship.
- Complete routine vehicle inspections and provide detailed assessments to customers.
- Communicate clearly and professionally with the service team and customers.
- Follow safety protocols and ensure vehicles meet all manufacturer and industry standards.
- Participate in OEM training to expand technical skills and stay current with automotive technology.
- Maintain a clean and organized workspace.
- Be self-motivated and willing to learn and develop new skills to advance in your career.
- Additional duties as requested.
(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Education & Experience Requirements:
- Basic automotive repair knowledge and a strong desire to grow technical expertise.
- Must have and provide your own tools for the job.
- Valid driver’s license required.
- Previous experience in an automotive repair or maintenance role is preferred.
- Willingness to participate in ongoing training and development opportunities.
- Ability to work in a fast-paced environment while maintaining attention to detail.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion,age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local.