Benefits:

• 401(k) matching
• Bonus based on performance
• Paid time off

Relationship Manager – Pritchard Global Alliance

Location: Metro Altlanta
Job Type: Full-Time
Salary: $55,000 - $70,000 per year Commission Incentive Plan

About Us

Pritchard Global Alliance (PGA) is a leading provider of security services, dedicated to delivering top-tier security solutions to a diverse range of clients. Our team operates with professionalism, integrity, and a commitment to client satisfaction. As we continue to grow, we are seeking a Relationship Manager to help us strengthen existing client relationships and secure new business opportunities.

Job Summary

The Relationship Manager will be responsible for maintaining strong relationships with current clients, ensuring client satisfaction, and identifying opportunities for business growth. This role will also involve actively pursuing new contracts, negotiating agreements, and collaborating with internal teams to provide outstanding security services.

Key Responsibilities

Client Relationship Management:

• Serve as the primary point of contact for assigned clients, ensuring their security needs are met.
• Conduct regular check-ins with clients to assess service satisfaction and address concerns.
• Proactively provide solutions to enhance security service offerings based on client needs.
• Track and document all client interactions, feedback, and concerns in the CRM system.

Business Development & Sales:

• Identify new business opportunities and develop strategies to secure contracts.
• Conduct market research to identify potential clients and industry trends.
• Prepare and present proposals tailored to prospective clients' security needs.
• Negotiate and close contracts, ensuring terms align with PGA’s business goals.
• Work closely with the Business Development and Operations teams to ensure seamless service execution for new contracts.

Performance & Revenue Growth:

• Meet or exceed sales and retention targets set by the company.
• Develop and execute strategic account plans to expand PGA’s client portfolio.
• Maintain accurate records of sales activities, pipeline updates, and deal progress.
• Monitor contract renewals and proactively engage clients to ensure retention.

Collaboration & Reporting:

• Partner with internal teams (Operations, Finance, Recruiting) to ensure smooth service delivery.
• Provide regular reports on client feedback, contract renewals, and sales progress.
• Attend industry events, networking meetings, and community engagements to build brand presence.

Qualifications & Requirements

• Education: Bachelor's degree in Business, Sales, Marketing, or a related field preferred.
• Experience: 3 years of experience in client relationship management, sales, or business development, preferably in security services or a related industry.
• Strong sales acumen with a proven track record of meeting or exceeding sales targets.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to develop and maintain long-term client relationships.
• Proficiency in CRM software (e.g., HubSpot, Salesforce) and Microsoft Office Suite.
• Self-motivated with the ability to work independently and collaboratively.
• Ability to travel locally for client meetings and networking events as needed.

Compensation & Benefits

• Base Salary: $55,000 - $70,000 (based on experience)
• Commission Incentive Plan based on new contract acquisitions and client retention
• Health, dental, and vision insurance options
• 401(k) with company match
• Paid time off (PTO) and company holidays
• Career growth opportunities within PGA

How to Apply

If you are a dynamic professional with a passion for relationship management and business growth, we invite you to apply. Please submit your resume and a brief cover letter outlining your experience and why you’d be a great fit for the role at Pritchard Global Alliance.

Flexible work from home options available.