What are the responsibilities and job description for the General Manager position at Pritchard Industries?
Pritchard Industries is a leading provider of comprehensive facility services, dedicated to enhancing the operational efficiency of our clients across various industries. With offerings such as facility maintenance, janitorial solutions, landscaping, and snow removal, we deliver exceptional service through consistent quality and a highly skilled team.
We are seeking an experienced and motivated General Manager at our Austin, Texas location to oversee the janitorial service contract between Pritchard Industries and our assigned client accounts. The General Manager will play a key role in managing daily operations, ensuring compliance with contractual specifications, maintaining client satisfaction, and leading a dedicated team to success.
Key Responsibilities:
- Operational Management: Oversee janitorial staff and operations across multiple buildings or locations, ensuring service efficiency and adherence to client specifications.
- Staff Management: Lead recruitment, training, and development efforts for janitorial personnel, ensuring high performance, compliance with safety standards, and staff engagement.
- Scheduling & Payroll: Develop and maintain accurate work schedules, payroll records, and inventory management systems.
- Quality Assurance & Compliance: Conduct regular inspections to ensure work meets quality standards and complies with contract, property, and legal requirements.
- Client Relations: Serve as the primary point of contact for clients, fostering strong, professional relationships through regular communication and meetings. Address client concerns and provide timely updates on performance.
- Budgeting & Cost Control: Oversee budget management, cost analysis, and purchase order processes for materials and inventory.
- Project Coordination: Manage special projects and custodial activities to ensure tasks are completed efficiently and on time.
- Regulatory Compliance: Ensure full compliance with federal, state, and local regulations (e.g., OSHA, EEOC), maintaining a safe and healthy work environment for all staff.
- Performance Monitoring: Collaborate with the management team to monitor and assess project performance, ensuring alignment with client expectations and property specifications.
- Problem Resolution: Proactively address client issues and special requests, implementing corrective actions to maintain client satisfaction and project success.
- Flexibility: Adapt to varying schedules, including evenings, nights, weekends, and holidays, as needed to meet operational demands.
Qualifications:
- Education: Equivalent work experience required; a college degree is preferred.
- Experience: Minimum of 5 years of relevant management experience, with at least 3 years in janitorial operations or facilities management.
- Skills & Abilities:
- Strong leadership and team management skills with the ability to inspire, motivate, and develop staff.
- Excellent communication and interpersonal skills, adept at building relationships with both clients and internal teams.
- Strong problem-solving and decision-making abilities, with a proactive approach to addressing operational challenges.
- In-depth knowledge of safety regulations, quality control procedures, and compliance standards.
- Proven ability to manage budgets, analyze costs, and effectively allocate resources.
- Flexibility and availability to work varying shifts and schedules to meet client needs and business requirements.
Benefits:
- Competitive Salary $70,000
- Company Vehicle
- Paid Holidays and Vacation Time
- Comprehensive Health Benefits Package
- 401(k) Retirement Plan
- Opportunities for Career Growth
- Performance-based Bonus Pay
Salary : $70,000