What are the responsibilities and job description for the Schedule Coordinator position at Pritikin Longevity Center?
Pritikin Longevity Center & Spa is one of the world's leading health and lifestyle-change resorts. For over 40 years, our program has given people the tools they need to feel better and live better. We are located in Doral, FL, surrounded by 650 acres of tropical paradise.
Visit our website at www.pritikin.com to learn more about our scientifically proven program to help people achieve a healthier lifestyle.
We are currently searching for a Guest Schedule Coordinator, as follows:
Job Purpose:
Responsible for scheduling all guest appointments and activities to minimize conflicts. Additionally, responsible for maintaining the weekly program schedule. Also supports the Front Desk when needed.
Essential Job Functions:
- Understand all rules for guest scheduling.
- Use AdvancedMD to schedule guest Medical appointments based on guests’ individual needs, physician schedules, special requests, etc.
- Use MBO to schedule, modify, and cancel guest activities as needed, including fitness classes, lectures, medical appointments, and additional services.
- Assist guests with understanding their schedules and with making schedule changes, including Medical, Fitness, Nutrition appointments, etc.
- Assist guests with all aspects of the Pritikin app (MBO), including registering for the app, and navigating it between schedules and appointments.
- Update weekly guest program schedule with any changes.
- Alert all staff to coming week’s program changes and updates.
- Print and assemble updated weekly program schedule.
- Support and provide back-up coverage for Front Desk as needed.
Specific Requirements
- Education: High School diploma or equivalent is a plus.
- Required Experience: High-end Customer Service experience.
- Required Skills: Basic Knowledge of Microsoft Office Products (Excel, Word, Outlook, and Access). Excellent communication skills. Highly detail-oriented.
- Preferred Skills: PC proficient. Ability to work evenings, holidays, and weekends. Experience in a high-end, luxury environment preferred.
Pritikin offers competitive salary and benefits, including:
- Medical, Dental, Vision, Disability insurance
- 401(k) Company match
- Paid Time Off
- 6 Company holidays
- Free meals during shift
- Free use of our exercise facility
- And more!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Weekends as needed
Experience:
- Appointment scheduling: 2 years (Required)
Work Location: In person
Salary : $18 - $20