What are the responsibilities and job description for the CUSTOMER SERVICE SPECIALIST position at PRIVATE INDUSTRY COUNCIL WESTMD(GB)?
CUSTOMER SERVICE SPECIALIST SUMMARY : The Private Industry Council of Westmoreland / Fayette, Inc., has provided workforce, education, and early childhood educational services to the communities we have served for over 40 years. The Customer Service Specialist will serve as the first point of contact for visitors to the local PA CareerLink® centers and is responsible to maintain a welcoming, positive environment while providing guidance and support during inquiry and enrollment into the CareerLink® suite of services. The ideal individual must have excellent customer service skills, be customer centered, and have the ability to communicate and work well with diverse populations. PURPOSE : Guide customers in the Career Resource Center (CRC)through the PA CareerLink® system. Provide information in response to inquiries regarding PA CareerLink® service s. QUALIFICATIONS : Education : Minimum of an Associate's degree in Communications, Marketing, Business or related field with a commitment to obtain a National Family Development Credential within 18 months of hire. Experience : One to two years of Customer Service experien ce.
- PLEASE CLICK "APPLY" ON PACAREERLINK PA. GOV. AND SEE "FOLLOW-UP INSTRUCTIONS"
