What are the responsibilities and job description for the Chief Operating Officer position at Private Listing?
Chief Operating Officer (COO) for a high-end restaurant group. Responsible for overseeing and optimizing the day-to-day operations of multiple upscale dining establishments. This executive role requires a blend of strategic vision, operational expertise, and leadership skills to ensure the success and growth of the restaurant group
Key Responsibilities
Operational Leadership
Direct day-to-day restaurant operations, including staffing, food sourcing, inventory management, and menu development
Implement and monitor key performance indicators (KPIs) to drive continuous improvement and operational excellence
Ensure compliance with food safety and quality standards while optimizing workflows and restaurant layouts
Strategic Planning
Collaborate with the CEO to develop and execute long-term strategic plans for growth, including potential franchising initiatives
Identify market trends and opportunities for innovation to enhance customer experience and competitiveness
Financial Management
Oversee budgets, forecasts, and financial plans to ensure profitability and cost control
Monitor sales, costs, and profitability metrics; develop strategies to improve financial performance
Team Leadership
Build and mentor high-performing teams across multiple locations, fostering a culture of accountability and excellence
Drive recruitment, onboarding, and employee retention strategies
Conduct performance evaluations and implement training programs to enhance staff competence
Guest Experience
Ensure all locations consistently deliver exceptional dining experiences
Lead initiatives to enhance customer satisfaction and brand loyalty
Compliance and Risk Management
Maintain compliance with health, safety, and regulatory requirements across all restaurant locations
Proactively identify and mitigate operational risks to ensure business continuity
Qualifications
Bachelor's degree in Business Administration, Hospitality Management, or related field; MBA preferred
10 years of senior leadership experience in the food service or hospitality industry, with a focus on multi-unit operations
Proven success in both full-service and fast-casual restaurant environments
Strong financial acumen and experience in financial management and reporting
Exceptional leadership, communication, and problem-solving skills
Proficiency in analyzing market trends and driving innovative solutions
Additional Requirements
Willingness to travel frequently between restaurant locations (50-75% travel may be required)
Ability to work in a fast-paced, high-growth environment
Strong understanding of food and beverage trends in the high-end restaurant sector
The ideal COO candidate will combine extensive industry experience with a passion for culinary excellence and a commitment to delivering exceptional dining experiences across the restaurant group's portfolio.
Salary : $200,000 - $250,000
