What are the responsibilities and job description for the Office Coordinator - Primary Care, Concierge Medicine position at Private Medical?
Schedule and location: full time, Monday-Friday, traditional business hours at our office in the Laurel Heights area.
Target compensation: $60,000/year
Who are we?
Private Medical has spent the last 20 years creating a new category of concierge medicine — private medicine — by designing a system that honors the relationship between patients, physicians, and each member of the care team. Based in California, New York, and Florida, our physician-led teams work in concert with our Gynecologists, Naturopathic Medicine Doctors, curated local specialists, elite medical centers, and specialists around the world, to provide relationship focused, evidence-based, longitudinal care to our members and their families. Private Medical is, by design, privately held and free from any conflicts of interests.
Right now we're looking for a full time Office Coordinator to join our private concierge medical practice in San Francisco! This is a great opportunity to gain exposure to a high caliber healthcare environment within an administrative scope.
The role is designed to support the nursing team by ensuring all clinical logistics are happening effectively and efficiently in order to facilitate excellent patient care. The day-to-day duties and responsibilities will vary based on the day’s need. The role is also be designed to support our Site Operations Manager by offering administrative support within the organization. You must be detail-oriented, organized, and reliable to undertake a variety of day-to-day office and clerical tasks. Ability to work in a strong team based environment is essential. You must possess excellent communication skills as well as aptitude in using Apple computers.
What will you be doing in this role?
- Inventory, stocking and supply management for both clinical and non-clinical needs
- Medical equipment checks and maintenance
- Emergency equipment safety checks
- Troubleshooting medical equipment
- Autoclave management
- Helping to maintain a clean and organized environment
- Performs on-site COVID testing (BioFire)
- Receive and sort mail
- Provide basic and accurate information via phone/email
- Work closely with patient care coordinators and clinical staff
- Warmly greet and help patients with check in/out
- Undertake administrative tasks as assigned
- Assists with the coordination of lab pickups and courier services
- Follow office workflow procedures to ensure maximum efficiency
- Maintain office equipment (aka ensure copiers are operational and fully stocked with toner, paper, etc.)
- Monitor office and kitchen supplies inventory and place orders (Amazon, Safeway, Costco, DoorDash)
- Routinely stock kitchen, restrooms, and office supplies
- Assist with coordination and planning of office lunches, outings, and events utilizing a predetermined budget
- Assist in ordering and shipping of birthday cards and holiday gifts
- Support meeting and conferencing needs
What are we looking for?
- Education: high school diploma/GED, Bachelors preferred
- Experience: Minimum one (1) year of related experience
- Excellent communication skills and comfortable working with all team members
- Must be organized, able to multi-task and follow directions set by the manager
- Knowledge of medical terminology is helpful and able to handle highly sensitive patient information is a must
- Experience in customer service is a plus
- Must be able to lift 15-20 lbs and sit for extended periods of time
- Can effectively multi-task, shifting back and forth between two or more activities at a time
- Great professionalism, poise, and sophistication
- Reliable with a keen eye for attention to detail
Whats in it for you?
- A competitive starting salary commensurate with years & type of experience and skills.
- 401(k) with a match (up to 3% of salary).
- Robust health benefits.
- 3 weeks of paid time off plus 10 paid holidays off & 1 floating holiday!
- ...and most importantly more time to provide outstanding care for patients and work with great colleagues!
At Private Medical, we know that a great experience for patients, physicians, and the entire team transpires when people from different geographies, religions, ethnicities, political affiliations, genders, abilities, and creeds engage in collaboration. It is vital that we remain curious and compassionate towards ourselves and others, that we celebrate the new perspectives diversity invites us to see, and that we learn and adapt to the influence of our community to foster a safe and collaborative space.
Salary : $60,000
