What are the responsibilities and job description for the Patient Care Administrator position at Private Medical?
Job Description
Job Description
Salary : $100,000 / year target based on experience
FYI : this is an onsite position (Monday-Friday, full time, traditional business hours) supporting one of our adult medicine physicians and their patient panel at our private primary care office in San Francisco.
Who are we?
Private Medicalhas spent the last 20 years creating a new category of concierge medicine private medicine by designing a system that honors the relationship between patients, physicians, and each member of the care team. Based in California, Florida and New York, our physician-led teams work in concert with our Gynecologists, Naturopathic Medicine Doctors, curated local specialists, elite medical centers, and specialists around the world, to provide relationship focused, evidence-based, longitudinal care to our members and their families. Private Medical is, by design, privately held and free from any conflicts of interests.
This is an outstanding opportunity for a highly motivated individual , who can help carry out our mission of delivering coordinated, personalized care to our patients. As a Patient Care Administrator, your role goes beyond that of a traditional office assistant. Not only are you responsible for standard administrative functions (e.g., scheduling, billing, patient communication, and EMR organization), but as this is a growing practice, you must also be constantly thinking of ways we can improve operationally in support of exceptional care delivery.
You will consistently deliver concierge level services for our patients and doctor teams, really get to know our patients, properly organize and prioritize projects, and stay two steps ahead of any issues.
What we're looking for :
- Education : Bachelor's Degree preferred, preferably in a science or medically-related field
- Experience : 1 year of experience required, healthcare experience preferred
- Advanced computer literacy, primarily with Apple computers, and tech-savvy comfortableness working in a paperless environment (EHR enabled)
- Proven track records of providing extraordinary customer service
- Autonomous, responsible, and proactive exceptional professional, poise and sophistication are a must, equivalent to being a C-level executive assistant or reception at a luxury hotel
- Enthusiastic and passion for our mission
- Tenacity to follow through and close the loop on both quick and long-tail responsibilities
- Excellent verbal and written communication skills
- Exceptional ability to multi-task and properly self-prioritize, with efficiency and high productivity
- Adept with technology applications and services
What will you be doing in this role?
What you can expect :
What is in it for you?
At Private Medical, we know that a great experience for patients, physicians, and the entire team transpires when people from different geographies, religions, ethnicities, political affiliations, genders, abilities, and creeds engage in collaboration. It is vital that we remain curious and compassionate towards ourselves and others, that we celebrate the new perspectives diversity invites us to see, and that we learn and adapt to the influence of our community to foster a safe and collaborative space.
Salary : $100,000
