Property Manager

Our client is currently recruiting for a Property Manager at their properties in the Flower Mound, Coppell, and Carrollton areas. The Property Manager is responsible for the entire property and its physical assets, as well as the satisfaction, performance, and retention of staff and residents. The Property Manager must maximize the financial returns in accordance with the company's objectives and is responsible for hiring, training, and retaining staff and ensuring all site-related duties are completed accurately and on a timely basis. Oversees the management of all site staff inclusive of facilities maintenance.

Essential Duties / Responsibilities:

·       Responsible for achieving the financial objectives set forth for the property.

·       Responsible for the leading, directing, monitoring, assessing, recommending, inspecting, and evaluating all Marketing, Leasing, Maintenance, and Office initiatives and staff.

·       Provides clear written and oral direction to and supervises staff; conducts all personnel management functions. Typically oversees a team consisting of an Assistant Property Manager, Maintenance Director, and Maintenance Technician.

·       Responsible for all marketing and leasing efforts. Ensure leads are being worked and prospective residents are called, scheduled, and toured as quickly as possible. Understand the importance of speed to lead. 

·       Responsible for the collection of residents' rent payments; expense management; monthly financial accounting; reporting; and explanation of variances.

·       Receives and resolves resident complaints with effective communication and diplomacy; maintains resident complaint log and seeks assistance from Regional Manager when needed.

·       Manages move-ins and move-outs as site activity requires and ensures proper communication with all site staff to ensure proactive and cohesive operations.

·       Reviews all rental applications and lease forms for accuracy and compliance with resident policy.

·       Monitors budget performance and reports variances from budgets.

·       Ensures staff members fulfill the company’s standard operating procedures, policies, and successful job performance; coaches staff to make necessary improvements; holds staff accountable for poor performance.

·       Works with Regional Manager to maximize NOI and ensures company's goals and objectives are aligned with property operations.

·       Creates and drives new revenue streams to achieve and exceed goals and objectives.

·       Evaluates and approves decisions for physical repair, replacement, and/or improvements consistent with capital improvement plan.

·       Selects and monitors third-party vendors; communicates and ensures work is performed as expected.

Required Skills and Abilities:

·       Strong organizational, management, and teamwork skills.

·       Professional presentation to be compatible with the established guidelines and as defined within the employee handbook - positive attitude, energetic, assertive, and ability to serve as a role model for subordinates.

·       Solid administrative skills - knowledge of Microsoft Office products, e.g. Excel, Outlook, Word, PowerPoint.

·       Ability to handle finances and work within a budget; attention to detail.

·       Demonstrates integrity on personal & professional level; works respectfully with people of diverse backgrounds.

·       Ability to solve problems involving residents, personnel, finances, equipment failure, emergency situations, etc.

·       Ability to actively assist with all departments' responsibilities; willingness to substitute for any position at the site.

Required Education and Experience:

·       Bachelor's degree or related experience in Property Management.

·       Minimum three (3) years managerial experience supervising three (3) or more subordinates.

·       Luxury property experience highly preferred.

Other:

·       Physical on-site presence is required during all operational business hours, 8:30 a.m. until 5:30 p.m. Monday through Friday and two Saturdays a month. Special events or unusual circumstances may require additional on-site presence outside of business hours including nights and weekends. This position cannot be performed remotely.

·       Generous benefits package including medical, dental, and vision plans.