Business Analyst (Technical Writing & Azure Data Focus)

Job Description

We are seeking a skilled Business Analyst with expertise in technical writing and documentation, combined with a strong understanding of data analysis and Azure tools. This role will bridge the gap between complex data processes and clear, user-friendly documentation, ensuring that our data-driven insights are effectively communicated across the organization.

Responsibilities

·       Gather and document business requirements for software development projects

·       Create detailed technical documentation, including user manuals, process guides, and system specifications

·       Collaborate with developers, project managers, and stakeholders to ensure accurate representation of business needs in technical solutions

·       Develop and maintain process flow diagrams, use cases, and other visual aids to support documentation

·       Create comprehensive technical documentation for data processes, Azure-based solutions, and analytical workflows

·       Develop user manuals, system guides, and process documentation for data platforms and Azure services (e.g., Azure Synapse Analytics, Azure Data Factory, Power BI)

·       Translate complex data concepts and Azure architectures into clear, concise written materials for both technical and non-technical audiences

·       Collaborate with data engineers and analysts to understand and document data models, ETL processes, and data pipelines

·       Design and maintain documentation templates and standards for consistency across all data-related documentation

·       Write and maintain API documentation for data services and integrations

·       Develop training materials and conduct workshops on data tools and Azure services for end-users

·       Participate in data analysis projects, providing documentation support throughout the project lifecycle

·       Use Azure DevOps (ADO) for documentation version control and project management

·       Ensure all documentation adheres to company standards and best practices in technical writing

Qualifications

·       Bachelor's degree in Technical Writing, Communication, Computer Science, or related field

·       3 years of experience in technical writing, preferably in a data-driven or cloud computing environment

·       Strong understanding of data concepts and Azure data services

·       Excellent writing skills with the ability to explain complex technical concepts clearly

·       Proficiency in documentation tools (e.g., Azure DevOps, MadCap Flare, Microsoft Office Suite)

·       Familiarity with Azure services, particularly Azure Synapse Analytics, Azure Data Factory, and Power BI

·       Experience with SQL and basic data querying

·       Knowledge of data visualization principles and best practices

·       Strong attention to detail and commitment to producing high-quality documentation

·       Ability to work effectively with cross-functional teams

Preferred Qualifications

·       Certifications in Technical Writing or Azure technologies

·       Experience with API documentation and Swagger/OpenAPI

·       Knowledge of markup languages (e.g., Markdown, reStructuredText)

·       Familiarity with version control systems (e.g., Git)

·       Understanding of agile methodologies and their application in documentation processes

·       Basic programming knowledge (e.g., Python, R) for understanding code snippets

·       Experience with data governance and compliance documentation