What are the responsibilities and job description for the Inside Sales Lead / Manager position at Pro-Active Engineering?
We are seeking an experienced and results-driven Inside Sales Manager to lead and grow our inside sales team in a dynamic, fast-paced circuit board manufacturing environment. The ideal candidate will excel at developing relationships with clients, driving sales growth, and mentoring a high-performing team. This role requires a strategic mindset, excellent communication skills, and a strong understanding of electronics manufacturing processes, particularly printed circuit board assembly (PCBA) production.
Key Responsibilities :
Team Leadership :
- Manage an inside sales team.
- Set and track sales team targets, ensuring individual and team goals are met or exceeded.
- Conduct regular performance reviews and provide coaching to improve team efficiency.
- Streamline internal sales order entry and customer management processes.
- Maintain and update processes and work instructions for the department.
- Sales Strategy and Execution :
- Develop and implement sales strategies and reports to drive revenue growth with existing customers.
- Ensure timely and accurate quotations, orders, and customer follow-ups.
- Customer Relationship Management :
- Build and maintain strong relationships with existing customers.
- Serve as a point of escalation for resolving customer inquiries or concerns.
- Collaborate with external sales and engineering teams to meet customer needs effectively.
Operational Coordination :
Market Insight :
Qualifications :
Compensation and Benefits
Pro-Active Engineering offers a competitive wage based on experience and a generous benefits package to include health, dental, vision, life insurance, short and long-term disability, retirement plan with a company match, FSA, paid vacation, sick days, holidays and Gain Sharing bonuses.
Pro-Active Engineering is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other category protected by law.
