What are the responsibilities and job description for the Sales Coordinator position at Pro-Active Engineering?
Pro-Active Engineering is looking for Sales Coordinator/Administrator to play a crucial role in supporting the sales team and ensuring the smooth operation of sales activities. This position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The Sales Coordinator/Administrator will collaborate closely with the sales team to provide administrative support, maintain accurate records, and assist in achieving sales targets.
Essential Functions
Essential Functions
- Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as production and logistics, to ensure timely order fulfillment.
- Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.
- Prepare and generate sales reports, including sales performance, inventory levels, and customer analytics. Provide regular updates on sales metrics to the sales team and management.
- Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide information about products, pricing, availability, and delivery schedules.
- Provide administrative support to the sales team, including scheduling meetings, preparing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.
- Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.
Competencies
- Customer Focus
- Performance Management
- Business Acumen.
- Initiative
- Results Driven
- Communication and Listening Proficiency
- Organizational Skills
- Technical Capacity
- Presentation Skills
- Collaboration
- Teamwork Orientation
- Attention to Detail
Required Education and Experience
- High school diploma or equivalent; a degree in business administration or a related field is preferred.
- Proven experience in inside sales and with commercial teams..
- Familiarity with sales processes and procedures.
- Knowledge of order processing systems and CRM software.
- Excellent written and verbal communication skills.
- Strong numerical and analytical skills.
- Ability to adapt to changing priorities and work in a fast-paced environment.
Preferred Education and Experience
- Background and or knowledge in the electronics field.
- Experience with Sales Force.
Compensation and Benefits
Pro-Active Engineering offers a competitive wage based on experience and a generous benefits package to include health, dental, vision, life insurance, short and long-term disability, retirement plan with a company match, FSA, paid vacation, sick days, and holidays.
Pro-Active Engineering is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other category protected by law.
Pro-Active Engineering offers a competitive wage based on experience and a generous benefits package to include health, dental, vision, life insurance, short and long-term disability, retirement plan with a company match, FSA, paid vacation, sick days, and holidays.
Pro-Active Engineering is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other category protected by law.
