Medical Assistant - Lubbock

Job Description: Medical Assistant - Lubbock, Texas

About Us:

Hey there! We're Pro-Care Medical Center, a friendly and growth-oriented healthcare group with clinics currently operating in Central Texas. We're excited to share that we're expanding throughout Texas, bringing our patient-focused care and interdisciplinary approach to even more communities across the state. Our mission goes beyond the delivery of healthcare. We are dedicated to fostering a supportive atmosphere within our team and with our patients. This collaborative spirit is the foundation upon which we provide exceptional service to our patients daily, ensuring they receive not only care, but also an experience that reflects our commitment to treating each individual like a valued member of our extended family.

We specialize in helping patients recover from injuries, including those sustained in auto accidents. By combining advanced treatment options with a compassionate approach, we guide our patients on the road to recovery, addressing their unique needs every step of the way. Whether it's providing relief from pain or restoring mobility, we're here to help our patients reclaim their health and well-being.

What Youll Do:

As a Medical Assistant at Pro-Care, youll be working closely with our pain management provider to support patient care, both in the clinic and virtually. Your role will be key in ensuring smooth operations and high-quality care by assisting with patient prep, therapeutic treatments, patient education, and much more. Whether youre helping a patient feel at ease before a procedure or ensuring the treatment area is organized and ready to go, youll make a difference every day.

Key Responsibilities:

• Patient Procedures: Assisting pain management specialist with in office injections and minor procedures.
• Patient Interaction and Education: Answer patient inquiries with empathy, providing reassurance and clear information.
• Post-Care Instructions: Provide patients with detailed instructions for their care, both in the clinic and at home, helping them feel confident in their recovery.
• Clinic Maintenance: Ensure that treatment areas are clean, organized, and properly stocked with necessary medical supplies and equipment.
• Teamwork: Collaborate closely with healthcare providers and other team members to streamline patient care and clinic operations.
• Administrative Support: Manage phone messages, answer questions, and coordinate patient, physician, and pharmacy communications.

Why Pro-Care?

At Pro-Care, were committed to offering a work environment where you can grow and thrive. We prioritize creating a positive, supportive workplace, and were always looking for ways to improve the care we provide. If youre looking to join a dedicated team where you can contribute, learn, and make a real difference in patients' lives, we want to hear from you!

What Were Looking For:

Were looking for someone with a passion for healthcare who is committed to providing top-notch care to our patients. Whether youre new to the field or have experience in a healthcare or rehabilitation setting, if youre enthusiastic about learning and making a real impact, this role is a great fit for you.

Additional Skills and Traits:

• Exceptional communication skills, both verbal and written, to connect with patients and colleagues.
• A passion for learning and a drive to stay updated on the latest in patient care.
• Strong organizational skills and the ability to stay calm under pressure.
• Experience with medical terminology and electronic medical records (EMRs) is a plus.
• A compassionate and empathetic demeanor with a professional attitude.
• A positive attitude and a professional appearance.

Qualifications:

• High school diploma or equivalent required.
• CMA, CMAC, RMA, or NCMA certification required.
• College degree preferredideally in kinesiology, sports medicine, pre-med, or a related field.
• Proficiency in Spanish is a plus (but not required).
• Previous experience in healthcare or rehabilitation is highly desirable.
• Physical ability to assist patients during in-office procedures.
• Basic computer skills for documentation and communication.

Compensation and Benefits:

• Competitive compensation based on experience
• Medical, 401k, and paid time off after 30 days