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Customer Service Representative

Pro-Care
Nashville, TN Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 5/16/2025

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate clients for life. Pro-Care is a locally owned and operated company that’s been serving Middle Tennessee since 1995. We have an OUTSTANDING culture! This position is Monday through Friday from 8 : 00-4 : 30. The office is not open on weekends or Holidays.

Responsibilities

  • Be Happy!
  • Answer Phones
  • Book jobs, estimates, and various appointments (Priority of This Position)
  • Participate in company meetings
  • Greet walk-in clients
  • Assist with follow-up and confirmation calls
  • Check voice mail and return calls
  • Check and respond to email
  • Check and respond to texts
  • Generate and assemble marketing materials and internal-use forms
  • Represent the company consistently in positive terms

Qualifications

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • A love for people and to serve
  • Good Communication skills
  • Computer skills
  • Basic Accounting Skills
  • Geographical understanding of Middle Tennessee for scheduling appointments
  • Initiative
  • Knowledge and use of Microsoft Office Suite
  • Ability to accurately determine the clients needs
  • Phone Sales Experience a plus
  • Desire to learn & earn
  • Attention to detail & accountability to action

    • To Apply

    Please email resume to Info@ProCareOfNashville.com or call Perry Dale or John Browning at 615-221-4100. For more information on Pro-Care, please visit us online at ProCareOfNashville.com

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