Dispatcher/Administrative Assistant

Job Overview
We are seeking a highly organized and proactive Dispatcher / administration assistant to oversee our dispatch operations. Duties will be but not limited to coordinating the daily activities of trucks and equipment, ensuring efficient scheduling and communication between departments. This role requires strong leadership skills, the ability to manage multiple tasks simultaneously, and a commitment to maintaining high standards of service.

Duties

• Receive calls in a mannerly fashion and reciprocate timely answers and information to customers.
• Manage schedule coordination for dispatch operations, ensuring timely deliveries and effective resource allocation.
• Communicate effectively with team members, clients, and other departments to facilitate smooth operations.
• Oversee clerical tasks such as filing, record keeping, and payroll processing related to dispatch activities.
• Plan and organize daily schedules for operators / personnel for the week.
• Maintain accurate records of all dispatch activities and ensure compliance with company policies and procedures.
• Implement strategies for improving efficiency in dispatch operations while maintaining high levels of customer satisfaction.
• Develop general knowledge of equipment capabilities and pricing information.
• After training, to be able to go on surveys, meet with customers, sales calls, etc.

Requirements

• Proven experience in a supervisory or management role within a dispatch or logistics environment.
• Geographical knowledge of Florida and traffic patterns/ transit durations.
• Excellent communication skills, both verbal and written, to effectively interact with company personnel and customers.
• Proficiency in clerical tasks including filing systems, payroll management, and schedule management.
• Ability to work under pressure while maintaining attention to detail in a fast-paced environment.
• Strong problem-solving skills with a focus on operational efficiency.
• We encourage qualified candidates who are passionate about logistics and team leadership to apply for this exciting opportunity as a Dispatch Manager.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Dispatching: 1 year (Preferred)

Language:

• English (Required)

Ability to Commute:

• Lakeland, FL 33803 (Required)

Ability to Relocate:

• Lakeland, FL 33803: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $26