What are the responsibilities and job description for the Event Staff position at PRO EM National Event Services?
CALLING ALL Barrett Jackson, WM Phoenix Open Fans and Spring Training Fans
EVENT STAFF :
This position is responsible for implementing policies and procedures for the satisfaction and safety of Guests while providing a superior guest experience. Responsibilities may include checking all bags entering the event for prohibited items, operating a walkthrough or handheld metal detector to screen Guests, verifying credentials to control access to restricted areas, and assisting guests in a professional and courteous manner. Depending upon your availability and the events scheduled, this position is Part-time and Seasonal and is primarily for events in the Phoenix Metro Area.
Responsibilities :
- Assist Guests with entry into the event : may collect and / or scan tickets, verify wristbands and badges, or direct Guests coming in and out of the event.
- Welcome Guests to events and provide them with helpful information or directions that will enhance their experience.
- Follow proper screening procedures for all guests by conducting bag searches, hand wand or metal detector screenings, or ID verification.
- Ensure Guest satisfaction and safety by preventing prohibited items from entering the event and enforcing event policies.
- Control and monitor access to VIP and restricted areas.
- Respond quickly to potential crowd control issues, investigate incidents, and complete incident reports on a timely basis.
- Report actual / suspected violations of event policies, procedures, rules or regulations to Command or designated Supervisor.
- Learn and adhere to the policies, procedures and regulations of different venues, facilities, and events.
Requirements :
