What are the responsibilities and job description for the Mortgage Customer Service position at PRO IT Inc.?
Job Title- Mortgage Customer Service
Location: Cincinnati, OH 45245(onsite)
Fulltime Position
Interview Mode – In person interview
Requirements for Job
Responsibilities
- Provide exceptional customer support by addressing inquiries and resolving issues via phone and email.
- Maintain accurate records through data entry and documentation of customer interactions.
- Utilize strong communication skills to assist clients with mortgage-related questions and processes.
- Demonstrate effective time management to handle high call volumes while ensuring quality service.
- Collaborate with team members to enhance customer experience and streamline operations.
i. Good communication skills.
ii. Ability to prioritize complex diversified responsibilities and multi-task in a fast-paced environment.
iii. Organizational and time management skills to balance workload and meet deadlines.
iv. Must be willing to assist teammates and build strong relationship
v. Minimum 1 year experience in any field
vi. Knowledge of Mortgage in processing or closing but not required.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
Work Location: On the road
Salary : $20 - $22
