What are the responsibilities and job description for the Customer Service and Sales Support position at Pro Logo Depot a division of PRO Marketing LLC?
Job Summary:
Customer Service and Sales Support Job Description
The Customer and Sales Support position is responsible for supporting the Office
Manager by providing general administrative functions and activities of the office and
supporting customers and suppliers. This position will ensure processes run smoothly,
adjust assignments as needed and assist and support all others in the company to
ensure efficient operation, excellent customer service, and sustainable growth.
Essential Duties and Responsibilities
- Maintain inventory of office supplies; order new supplies as needed.
- Be a pleasant and constant presence in the front office to welcome clients.
- Maintain an efficient system for other staff to access files and records.
- Facilitate maintenance calls for office equipment including cleaning,
maintenance, and repairs.
- Coordinate office activities and operations to secure efficiency and compliance to
company policies.
- Planning and organizing office events (i.e .birthday parties etc.)
- Keep office organized and assist associates with assigned administrative duties
such as answering phones, sorting and distributing mail, and preparing
documents.
- Distribute communications in a timely manner, and ensure staff are informed of
all critical information.
- Maintain trusting relationships with suppliers, customers and colleagues.
- Submit timely reports and prepare presentations/proposals as assigned.
- Maintain a list of showroom inventory items.
- Perform other related duties as assigned.
Qualifications and Skills
- High school diploma or equivalent required; Associates degree in office
administration or related field preferred.
- At least three years of administrative and clerical experience required.
- Excellent verbal and written communication skills
- Ability to collaborate and work well with others at all levels
- Commitment to provide excellent customer service
- Strong organizational skills and attention to detail
- Time management skills with a proven ability to meet deadlines
- Proficient with Microsoft Office Suite or related software
- Analytical abilities and strong in problem-solving
Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you are passionate about delivering top-notch customer service and thrive in a fast-paced environment, we want to hear from you!
Job Type: Full-time
Pay: $17.69 - $18.61 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $18 - $19