What are the responsibilities and job description for the Commercial Cleaning Account Manager position at Pro-Serv?
Commercial Cleaning Account Manager at Pro-Serv
Shift : Manager will need to be flexible in their time schedule. Will need to be on call in case of an emergency at the buildings. Computer knowledge is necessary. Past manager experience required. Very good communication skills and written skills are essential. Floor Care experience a plus. Bilingual is a plus.
Salary Rate : 65,000.00 to 80,000.00 DOE
Location : Phoenix AZ
Requirements :
You must be 18 years old
For safety reasons, you must be able to speak English
A criminal background check is required.
Location is a financial institution
Must be able to pass a secondary background check from financial institution
Must be able to pass a Motor Vehicle Background
Must be able to pass drug screen
Job Duties :
As you might expect, cleaning is at the heart of what your job will entail. For the most part, you’ll be :
Complete safety audits and conduct safety training.
Responsible for all aspects of customer engagement and satisfaction.
Identify and mentor employees to develop the next generation of leaders.
Assigns tasks to associates and inspects completed work to ensure company standards are met.
Resolves employee problems or will refer matters to Operations Manager.
Investigate customer complaints, place customer complaint follow-up call, document findings and communicate a recommended action plan to the Operations Manager.
Assist in the start-up of new accounts and provide information to management. Meet the customer
Responsible for checking timekeeping system to verify employee are or have been at job sites.
Conducts building inspections to maintain a quality level that meets the customer's and the company's standards.
Follow and enforce all company policies.
Review and help in management of budgets / staffing levels for all buildings within the realm of possibility.
Investigate and provide recommendations on innovations on new products and technologies that will provide efficiencies and cost savings for the services we provide.
Why Join the Marsden Family?
Pro-Serv, Marsden Holding Company, is a facility services provider with an unmatched reputation for operational excellence. We clean, sanitize, and service large and small businesses across the United States.
Room to Grow
Jobs are Classified as Essential
Flexible Work Schedule
AAP / EEO Statement
Marsden Services and its affiliates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, status regarding public assistance or any characteristic protected under federal, state, or local law.
