What are the responsibilities and job description for the Administrative Assistant position at Pro-Tax Express?
An Administrative Assistant is an essential member of any organization, providing vital support that ensures smooth and efficient office operations. They serve as the backbone of administrative functions, managing communications, organizing schedules, and assisting with day-to-day tasks across departments.
This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. Administrative assistants often act as the first point of contact for clients, making their interpersonal skills and professional demeanor crucial. Whether it’s scheduling appointments, maintaining office systems, or supporting managers, the administrative assistant is key to keeping everything running efficiently and on time.
Key Responsibilities:
- Managing Communication: Answering phones, responding to emails, and directing inquiries to the correct parties.
- Scheduling and Planning: Organizing schedule for appointments.
- Document Handling: Preparing, organizing, and maintaining physical and digital files, correspondence, and reports.
- Data Entry and Record Keeping: Maintaining databases, spreadsheets, and generating regular reports.
- Client Interaction: Greeting clients, assisting with inquiries, and ensuring customer satisfaction.
Skills and Qualities:
- Organizational Skills: Ability to prioritize tasks and manage multiple projects.
- Communication Skills: Strong written and verbal communication, often serving as the first point of contact for clients.
- Tech Proficiency: Familiarity with office software (e.g., Microsoft Office, Google Workspace) and basic office equipment.
- Attention to Detail: Ensuring that information is correct and free from errors, such as typos in documents or inaccuracies in data entry. For example, an administrative assistant must review emails or reports before sending them to avoid miscommunication.
Bilingual Proficiency:
- Ability to read, write and speak Spanish fluently for effective communication with Spanish-speaking clients.
- Skilled in translating documents between English and Spanish.
Job Types: Full-time, Part-time
Pay: $17.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $17 - $25