What are the responsibilities and job description for the Auto Estimator position at Pro-Tech Collision Center?
Job Overview
We are seeking a detail-oriented and customer-focused Auto Estimator to join our team. The ideal candidate will have a strong background in automotive estimating and service management, with the ability to assess vehicle damage accurately and provide exceptional customer service. As an Auto Estimator, you will play a crucial role in ensuring that our clients receive accurate estimates for repairs while maintaining high standards of quality and efficiency.
Duties
- Conduct thorough assessments of vehicles to determine the extent of damage and necessary repairs.
- Prepare detailed estimates for repair costs, including parts and labor, using industry-standard software.
- Communicate effectively with customers to explain repair processes, costs, and timelines.
- Collaborate with mechanics and service technicians to ensure accurate evaluations and timely repairs.
- Maintain organized records of estimates, repairs, and customer interactions.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Stay updated on automotive trends, technologies, and best practices in estimating.
Skills
- Proficient in auto estimating with a solid understanding of repair processes.
- Strong customer service skills to foster positive relationships with clients.
- Knowledge of tire service, suspension systems, shocks, struts, and general automotive components.
- Experience in automotive sales or dealership environments is a plus.
- Ability to transmit information clearly between customers and service teams.
- Strong attention to detail and organizational skills to manage multiple estimates effectively.
- Mechanical aptitude to understand vehicle systems and components.
Join our team as an Auto Estimator where your expertise will contribute to providing top-notch service to our customers while enhancing their automotive experience.
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Life insurance
- Paid time off
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
Work Location: In person
Salary : $65,000