What are the responsibilities and job description for the Field Service Technician Apprenticeship position at Pro-Tech Maintenance and Repair?
6 Restaurant Equipment Service Technician
Pro-Tech Maintenance and Repair - Castro Valley, CA
Pro-Tech has been servicing the food service industry for the last 36 years (Hot Side). If you are an excellent technician that focuses on customer service with a verifiable employment history, this is your chance to join a reputable team!
Summary :
Repair high speed cook restaurant equipment. Respond to dispatches and drive a company vehicle to provide maintenance, installation and service of commercial food equipment at customer locations.
Responsibilities :
- Must be professional, courteous and respectful to our customers as well as fellow employees.
- Communicate effectively with customers, managers / dispatchers.
- Develop rapport with each customer to understand the right products, parts and services needed.
- Responsible for completion of assigned work orders using company-owned vehicle.
- Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.
- Inspect parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.
- Perform effective equipment installation, removal, repair or maintenance to ensure high levels of customer satisfaction and product performance.
- Operate small hand tools and drills for machine repair. Comfortable and carful working around high power lines.
- Ability to read and understand the different settings of a multi-meter.
- Accurately maintain, stock, and document equipment, parts and consumables inventory.
- Complete all paperwork accurately and completely for each job completed and submit on time.
- Demonstrate willingness and capacity to be trained on most commercial food equipment that is in, or added to the company line.
- Participate in a rotational weekend schedule "On-Call"
- 2 years technical experience in related field
- Strong mechanical aptitude and troubleshooting skills
- Familiarity with industrial tools and equipment
- Ability to handle physical workload
- You must have a clean back ground check.
- A positive and supportive attitude towards customers, both internal and external.
- Exceptional troubleshooting skills (mechanical and electrical).
- Must possess valid State Driver's License, and acceptable driving record (max 1 ticket on record).
- Ability to work in a fast-paced environment and juggle multiple priorities.
- A track record of being consistent with attendance and prompt arrival at work and meetings.
- Listens well and retains instructions; accepts constructive feedback from supervisor.
- Able to think quickly, assess a situation and make a sound decision.
- Always thinks about safety
- Bilingual in Spanish, Mandarin or Chinese is a plus
- Able to work effectively with others and independently.
- Physical ability to lift 50 pounds
- Ability to climb a latter.
- Must have stable work history with verifiable reference Benefits :
- 401(k)
- Company provided vehicle, tools, and equipment
- 9 paid holidays (after 6 months)
- Medical coverage
- Disability insurance
- Paid time-off
The purpose of this job description is to serve as a general description and summary of the major duties and job responsibilities. It is not intended to represent the entirety of the job nor is it intended to be all-inclusive. Therefore, the hired technician may be required to perform other duties not listed here but may be essential for Pro-Tech Technicians.
Required Skills :
Pro-Tech is an equal opportunity employer. Pro-Tech conducts background checks on applicants who accept employment offers.
Job Type : Full-time
Starting Salary : $21.00 / hour to $40.00 / hour (depending on skill level). Career potential of 110k year.
Salary : $21 - $40
