Restaurant Repair Field Service Technician Apprenticeship

Pro-Tech has been servicing the food service industry for the last 36 years (Hot Side). If you are an excellent technician that focuses on customer service with a verifiable employment history, this is your chance to join a reputable team!

Summary:

Repair commercial high-speed cook restaurant equipment. Respond to dispatches and drive a company vehicle to provide maintenance, installation and service of commercial food equipment at customer locations. Accounts include Brinker (Chillies, Macaroni Grill, Maggiano's Little Italy , est), T-Bird Restaurant Group (Outback), and Golden Gate Capital Group (California Pizza Kitchen), along with being the manufactured assigned Bay Area Warranty Technicians for Wolf, Montague, Royal Range, XLT, Proluxe, Imperial, Montigue, TurboChef and more.

Responsibilities:

• Must be professional, courteous and respectful to our customers as well as fellow employees.
• Communicate effectively with customers, managers, and workmates.
• Develop rapport with each customer to understand the right products, parts and services needed.
• Responsible for completion of assigned work orders using company-owned vehicle.
• Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.
• Inspect parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.
• Perform effective equipment installation, removal, repair or maintenance to ensure high levels of customer satisfaction and product performance.
• Operate small hand tools and drills for machine repair. Comfortable and careful working around high power lines.
• Ability to read and understand the different settings of a multi-meter.
• Accurately maintain, stock, and document equipment, parts and consumables inventory.
• Complete all paperwork accurately and completely for each job completed and submit on time.
• Demonstrate willingness and capacity to be trained on most commercial food equipment that is in, or added to the company line.
• Participate in a rotational weekend schedule "On-Call".
• Maintain the upkeep of the company shop and surrounding areas of the property.
• The purpose of this job description is to serve as a general description and summary of the major duties and job responsibilities. It is not intended to represent the entirety of the job nor is it intended to be all-inclusive. Therefore, the hired technician may be required to perform other duties not listed here but may be essential for ProTech Technicians.

Required Skills:

• 2 years technical experience in related field.
• You must have a clean background check.
• A positive and supportive attitude towards customers, both internal and external.
• Exceptional troubleshooting skills (mechanical and electrical).
• Must possess valid State Driver's License, and acceptable driving record (max 1 ticket on record).
• Ability to work in a fast-paced environment and juggle multiple priorities.
• A track record of being consistent with attendance and prompt arrival at work and meetings.
• Listens well and retains instructions; accepts constructive feedback from supervisor.
• Able to think quickly, assess a situation and make a sound decision.
• Always thinks about safety.
• Bilingual in Spanish, Mandarin or Chinese is a plus.
• Able to work effectively with others and independently. * Physical ability to lift 50 pounds *Ability to climb a latter. * Must have stable work history with verifiable reference.

Benefits:

• Training
• Company provided vehicle, tools, and equipment
• 9 paid holidays (after 6 months)
• Medical coverage
• Disability insurance
• Paid time-off

Pro-Tech is an equal opportunity employer. Pro-Tech conducts background checks on applicants who accept employment offers.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• Monday to Friday

Work Location: In person

Salary : $22