Office Assistant

Position Overview: We are seeking a dynamic and detail-oriented Office Assistant to join our family-oriented team at Pro-Tech Vinyl Repair & Upholstery. This role involves a blend of customer service, sales support, and business office functions, including accounts receivable, billing, and general administrative tasks. The ideal candidate will have a strong knowledge of billing and collection practices, proficiency with the Microsoft Office suite, and excellent communication skills. Ideally this position would work the shift 6:30 am to 12:30 pm Monday through Friday.

Responsibilities:

Customer Service and Sales Support:

• Make calls to current customers to build and maintain relationships, ensuring customer satisfaction.
• Respond to customer inquiries and convey requests accurately and effectively.
• Assist with customer service tasks, providing timely and helpful responses to customer needs.

Business Office Functions:

• Assist the Business Office with accounts receivable/payable, billing, and other account functions.
• Create and update files and records using a PC or terminal.
• Collect and file documents, correspondence, and other printed matter.

General Administrative Duties:

• Perform office duties such as answering telephones, taking and relaying messages.
• Write administrative procedures and services manuals.
• Prepare reports, including financial reports, and maintain records, reports, and files.
• Conduct or attend staff meetings and maintain inventory of office equipment or furniture.
• Analyze organizational operating practices or procedures and recommend solutions for administrative problems.
• Direct and coordinate activities of workers or staff, and manage contracts as necessary.
• Order or purchase supplies, materials, or equipment.

Human Resources Support:

• Screen job applicants and assist in hiring and onboarding.

Qualifications:

• High School diploma (or equivalent) required.
• At least one year of experience in a business office environment preferred.
• Customer service and sales experience required.
• Background in accounts receivable or human resources preferred.
• Proficiency with Microsoft Office suite applications.
• Accurate, concise, and detail-oriented with excellent organizational skills.
• Strong communication skills with the ability to listen and convey requests effectively.

About Us: Pro-Tech Vinyl Repair & Upholstery LLC is a family-oriented company that values work-life balance. We offer a supportive and friendly work environment with no nights or weekends required. We provide paid training for both experienced and inexperienced individuals, ensuring you have the tools and knowledge needed to succeed. If you are looking for a fulfilling career with opportunities for growth and development, we invite you to join our team. Additionally, those with gaps in employment or low experience are encouraged to apply!

How to Apply: Please send your resume and cover letter to . We look forward to hearing from you and exploring the possibility of you joining our team at Pro-Tech Vinyl Repair & Upholstery LLC. If you have a question, reach out to Prince at info@pro-techvinylrepair.com.

Job Types: Full-time, Part-time

Pay: $16.50 - $22.00 per hour

Schedule:

• Day shift

People with a criminal record are encouraged to apply

Application Question(s):

• What are you looking for in pay?
• How many hours per week are you looking for?
• When are you looking to start?

Education:

• High school or equivalent (Required)

Experience:

• Administrative: 1 year (Preferred)
• Customer service: 1 year (Required)
• Microsoft Excel: 1 year (Preferred)

Work Location: In person

Salary : $17 - $22