Demo

Front Office Clerk/Receptionist

ProAction Emergency Services Institute
El Paso, TX Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 4/19/2025

Are you a people-person with a knack for organization and a passion for helping others? Join our team and play a crucial role in welcoming our guests and supporting our organization’s daily operations!

Key Responsibilities:

  • Be the welcoming face of the organization! Greet and direct visitors, ensuring they feel welcomed and are connected to the appropriate team members.
  • Handle incoming calls with professionalism—answer, screen, and direct calls while providing essential information as needed.
  • Provide broad administrative support across various departments, from filing and photocopying to managing schedules and arranging meetings.
  • Coordinate the flow of mail and deliveries, ensuring all correspondence and packages reach the right hands promptly.
  • Keep appointment calendars up-to-date, managing class schedules, meetings, and other organizational events.
  • Assist visitors with questions about training program locations, costs, and applicability, enhancing their experience with knowledgeable responses.
  • Accurately process payments and handle daily cash reconciliation to maintain balanced records.
  • Attend scheduled meetings to stay informed and aligned with organizational goals and updates.
  • Provide clerical support, including data entry, filing, and other essential office functions.
  • Engage in other duties as assigned to support the organization’s goals.

Qualifications:

  • Familiarity with office and clerical equipment and procedures.
  • Basic understanding of bookkeeping practices is a plus.
  • Strong computer skills, especially in MS Word, Excel, and PowerPoint.
  • Ability to quickly learn the functions of a training facility and assess customer training needs.
  • Exceptional multitasking, prioritization, and time-management skills, with a commitment to meeting deadlines.
  • Effective communication skills, both written and verbal.
  • A positive, proactive attitude toward problem-solving and customer service.
  • Ability to handle payments and cash accurately.
  • Dependable, punctual, and flexible to adapt to schedule needs.
  • Reliable team player with a focus on providing high-quality service to clients and staff.

Why You’ll Love Working Here: As the first point of contact for our organization, you’ll have the opportunity to connect with a variety of individuals daily while being an integral part of our team. If you’re organized, friendly, and ready to make a difference, we’d love to have you on board!

Job Type: Full-time

Pay: From $11.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

Salary : $11

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