What are the responsibilities and job description for the Field Services Representative position at Proactive Solutions HR?
Job Description
Job Description
Position Title : Field Service Representative I
Location : New York, NY
Job Summary :
The Field Service Representative I position is responsible for providing reverse pharmaceutical services to customers in their assigned territory.
Job Duties and Responsibilities (Essential Functions) :
- Complete responsibility for servicing accounts in an assigned territory
- Coordinate and book travel to perform service events to meet and exceed customer expectations.
- Maintain Pharma Dispatch compliance
- Accurate recording of pharmaceutical inventory via laptop computer
- Package pharmaceutical products into shipping boxes
- Coordinate shipping arrangements with FedEx and UPS
- Meet or exceed assigned KPI / Metrics based on service quality, customer feedback, and overall productivity
- Ensure timely and appropriate communication with all key stakeholders and customers
- Develop and maintain strong business relationships with new and current customers in order to drive best in class customer satisfaction
- Manage and maintain expenses
- Up to 75% of daytime and overnight travel
- Ability to meet client needs through high level of travel
- Other ad hoc projects & reports
Beneficial Education, Skills, and Experience :
Required Education, Skills, and Experience :
Compensation Range and Benefits
The salary range for this position is $42,000–$57,000 USD annually. Actual salary may vary based on factors including, but not limited to, business and organizational needs, as well as an individual’s relevant experience, education, qualifications, certifications, skills, seniority, geographic location, and / or performance.
Salary : $42,000 - $57,000
