What are the responsibilities and job description for the Manager - Quality position at ProAmpac - Rocky Mount, VA?
Essential Duties and Tasks
Manage programs and activities of the quality department
Work in conjunction with Organizational Quality leadership and Manufacturing Management to ensure all manufacturing and Quality Assurance procedures are being performed and all metrics are on target.
Responsible for personnel activities including hiring, termination, performance goals setting, and ensuring that all quality personnel are trained to perform their respective job functions.
Participate in the development, implementation and administration of quality specifications and systems.
Monitor and report on progress against metrics and goals
Visit customers and suppliers when necessary.
Responsible for all activities associated with internal and external
Manage customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions.
Monitor site quality and food safety metrics and develop counter measures as needed.
Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods.
All other duties as assigned.
Qualifications, Education and Experience
BS Degree (preferred in technical area) plus five (5) years of leadership experience in Quality / Manufacturing or ten (10) years of relevant experience
Comprehensive knowledge of concepts and principles. Prior audit experience and knowledge of ISO 9001, GMP, GFSI required
Strong data management skills preferred.
Demonstrated understanding of fact-based decision-making and analytical processes related to quality management and process improvement.
Effective coaching, training and facilitating experience.
Solid working knowledge of quality processes and related manufacturing
Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams, and Outlook
Maintains strict confidentiality and protects privacy of confidential / sensitive information.
Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.
Proactive; exercises sound judgment and decision making; able to identify problems and needs and develop solutions and / or options.
Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)