What are the responsibilities and job description for the Billing and Services Specialist - Medical Professional Liability position at ProAssurance?
An exciting opportunity exists to join the ProAssurance family of companies!
Our mission is powerful and simple : We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?
At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer operating in all 50 states, with in-office, hybrid, and remote job opportunities around the country.
This position supports our medical professional liability line of business and is hybrid, based out of our Birmingham AL office.
The Billing Specialist is responsible for coordinating the administrative functions of premium billing and collection. This includes monitoring and resolving account receivable issues on aging (or delinquent) accounts. This role requires excellent customer service.
Essential Duties and Responsibilities :
45% - Coordinates the billing and collection of premiums :
- Provides detailed research, analysis, and resolution to problem accounts, acts as billing liaison with agents, brokers, and insureds regarding sensitive billing matters.
- Completes daily, weekly monthly, and quarterly premium cash reconciliations; researches and analyzes premium billing issues.
35% - Performs daily policy transactions :
10% - Actively participates in the quality program by understanding customer needs and requirements to recommend improved processes and by providing excellent customer service.
Secondary Responsibilities :
5% - Proposes potential improvements to operational processes for better efficiency.
5% - Other duties as assigned by management.
Qualifications :
LI-Hybrid
We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.
For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one's work style.
The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. Completion of the assessments is not required in order for your application to be reviewed and to speak with a Talent Acquisition team member. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete.
After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).
Position Salary Range
18.60 - $30.69The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role.
Build your career with us and enjoy access to a best-in-class benefits program.
Salary : $19 - $31
