What are the responsibilities and job description for the Senior Operations Analyst - Medical Professional Liability position at ProAssurance?
An exciting opportunity exists to join the ProAssurance family of companies!
Our mission is powerful and simple : We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?
At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer operating in all 50 states, with in-office, hybrid, and remote job opportunities around the country.
This position supports our medical professional liability line of business. We can accommodate a fully remote work arrangement for candidates not based within a reasonable commuting distance of our office locations. Candidates should reside in the contiguous US.
Please note we do not offer sponsorship, now or in the future, for our positions.
Job Summary :
The Senior Operations Analyst is responsible for the development and implementation of identified system enhancements to achieve alignment and improvement in efficiencies and productivity. This position is also responsible for collaborating across departments to ensure key operational reports and metrics are developed and delivered and system enhancements identified are developed, tested, and implemented. The Senior Operations Analyst will serve as liaison between the Operation Process & Alignment team of BOLT and other departments including IT, Underwriting, Business Development and Claims as needed.
Essential Duties and Responsibilities :
40% - Systems and Processes :
- Acts as a BOLT representative and liaison between Departments and the Information Technology team as needed for requirements development, planning, functional testing, and training of identified system enhancements. Drives the implementation of identified process and workflow enhancements.
- Collaborates within BOLT and across Departments in documenting, planning, testing and implementation of system enhancements.
- Develops detailed test plans and timelines to ensure user acceptance testing is completed, documented and approvals are secured for IT Implementation of system changes.
- Leads efforts in developing and implementing identified process and workflow enhancements.
- Collaborates with the Training & Development staff in providing recommendations and support for education and training for the HCPL Group as system and process enhancements are implemented.
35% - Projects and Reports :
20% - Audits and Compliance :
Secondary Responsibilities :
5% - Maintains proficiency in reporting applications and report development. Leads cross-organizational teams.
Qualifications :
LI-Remote
We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.
For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one's work style.
The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. Completion of the assessments is not required in order for your application to be reviewed and to speak with a Talent Acquisition team member. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete.
After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).
Position Salary Range
63,409.00 - $104,635.00The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role.
Build your career with us and enjoy access to a best-in-class benefits program.
Salary : $63,409 - $104,635
